Chapman Ford - Service Center

I purchased my truck 8 yrs ago. Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This is one way to void my free inspections. VERY POOR customer service experience. More

Had my car serviced today, oil change and inspection. The service department was top notch, A special thank you to Bob Keisler who was professional and courteous. Thanks again. The service department was top notch, A special thank you to Bob Keisler who was professional and courteous. Thanks again. More

Ford C-Max Energi Service The service team was excellent, they were friendly and helpful, and the service was excellent. The team kept me informed throughout the day of the sta The service team was excellent, they were friendly and helpful, and the service was excellent. The team kept me informed throughout the day of the status of my vehicle service also. Great job!! More

Perfect I had an oil change and transmission flush. Done quickly with no issues. Please let them know I will always return to Chapman Ford Columbia for servic I had an oil change and transmission flush. Done quickly with no issues. Please let them know I will always return to Chapman Ford Columbia for service and new vehicles. More

Great job! I have given this rating because the work that I got done was excellent! And my experience was nice , no problems or issues and my visit is always sm I have given this rating because the work that I got done was excellent! And my experience was nice , no problems or issues and my visit is always smooth sailing! Courteous and knowledgeable More

Recall fix and rental Very pleased that Chapman Ford Columbia let me know about the recall on my Ford Fusion and made it safe by putting me in a rental at no charge for alm Very pleased that Chapman Ford Columbia let me know about the recall on my Ford Fusion and made it safe by putting me in a rental at no charge for almost 4 months. Part came in and was fixed in no time. Thanks! More

Great place have service done This dealer was a great place to buy and service all our cars thay call us when something is more then we talked about the service counter person Dean This dealer was a great place to buy and service all our cars thay call us when something is more then we talked about the service counter person Dean is always a pleasure to work with I would recommend Chapman Ford of Columbia Pennsylvania with everyone thank you for the great customer service More

Regular Maintenwnce service Very pleased with all aspects of service at Chapman Ford in Columbia...very satisfied....waiting time was spot on....friendly customer service in all Very pleased with all aspects of service at Chapman Ford in Columbia...very satisfied....waiting time was spot on....friendly customer service in all of my visits More

Great! Great people - good to work with. No problems encountered. Will go back again. Will recommend. Have used them since 2015 when I bought my car from t Great people - good to work with. No problems encountered. Will go back again. Will recommend. Have used them since 2015 when I bought my car from them.. More