Chapman Ford

Excellent and frictionless experience Excellent experience from beginning to end. If you're considering a Ford, I highly recommend visiting this dealership as you won't be disappointed in Excellent experience from beginning to end. If you're considering a Ford, I highly recommend visiting this dealership as you won't be disappointed in the selection and availability of vehicles as well as the superb customer service. More

Great car, little bit of issues getting it My salesman was very kind and I didn't feel like I was being manipulate or tested. There was negotiating of course but it was fair. There was an is My salesman was very kind and I didn't feel like I was being manipulate or tested. There was negotiating of course but it was fair. There was an issue with title as the car was barely just traded in and there was an issue with documents. So it took about a week after I signed to actually get the car. Other then the wait it was a great experience! More

Prompt, fast and curteous I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. More

All was OK for me I felt comfortable and will come back there is nothing else for me to say other than what I already said I felt comfortable, as you can see I do not l I felt comfortable and will come back there is nothing else for me to say other than what I already said I felt comfortable, as you can see I do not like surveys, and I will be back More

Quick, efficient service This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. More

Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same day, and they have early morning to evening hours so picking it up was not a problem. Will definitely go there again! Thanks Rosi! More

Great Sales Experience This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow u This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow up installation of the running boards was terrific. More

Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and service. They’re my number one dealer! More

Professionalism and punctuality I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fu I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fully serviced. The staff answered all of my questions as far as what had been performed on my truck and insured me that my truck was in excellent running condition. I appreciate their professionalism and punctuality and positive attitude on a Monday morning. More

Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take about an hour and a half and the dealer's shuttle would take about that long to be available. Received a call letting me know the car was ready, and that I could pick it up anytime before 7 pm. I got back around 5 pm after spending time doing what I wanted rather than hanging around dealership. I was pleasantly surprised at how reasonable the service was. All in all a good experience. More