Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford
Scottsdale, AZ
611 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles.
Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ.
Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape.
Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle.
View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 611 reviews
April 05, 2018
Great Experience As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, g As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, gave great advice, and got me in a car that I never imagined I could have. This was a great experience and I will definitely be back to Chapman Ford and Hoss/Renee. More
by Ugabdogs
Employees Worked With
Hoss & Renee
April 04, 2018
Relatively Pain Free I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state c I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state circumstances and they still were able to give me the the truck I wanted, with terms I could live with, quickly, with no trouble. They are even going to store it for me until I get home to pick it up. You cannot ask for more or better. More
by MSpykes
Employees Worked With
Fadi
April 02, 2018
Quick Lane The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. More
by mustangsally
Employees Worked With
Heidi
March 31, 2018
Very Friendly and Professional Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us s Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us some suggestions, but never used high pressure. Everyone we came in contact with made us feel part of the Chapman Ford Family. I'm retired Air Force and really appreciated how my veteran status was respected and honored. We look forward to a long relationship with Chapman Ford. More
by trash0439
Employees Worked With
Sandra Harris, Johnny (Finance), Candice Garcia, Wendy Curtis
March 31, 2018
Up sold but happy! Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the ite Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the items I was going to order and was able to bring price into line with sale incentives. More
by Fusion energi
Employees Worked With
Brett and Johnny, Chapman Auto Marketing
March 30, 2018
easy transaction, great service writer Heidi, Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. More
by doghouse
Employees Worked With
Heidi Wilkens
March 29, 2018
Dead Battery Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. More
by Tal57
Employees Worked With
Heidi Wilkens
March 29, 2018
Great, fast and detailed summary on my car! I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with this dealership on all levels and they have such a strong team of dedicated and knowledgeable employees who I trust and respect. More
by Fordforme!
Employees Worked With
Heidi-she is fantastic!
March 29, 2018
new 2018 F-150 purchase Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the adv Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the advertised sales price, and made the buying experience great. He obviously cares about his customers and makes sure they are taken care of. I highly recommend him and the Chapman Ford dealership. More
by 1234
Employees Worked With
Jesus Marquez
March 28, 2018
Great Service Heidi at the Quick Lube Service Center will get your vehicle taken care of real quick. Even found me some coupons to save me a few bucks. They even Heidi at the Quick Lube Service Center will get your vehicle taken care of real quick. Even found me some coupons to save me a few bucks. They even give your vehicle a quick wash. I wish i had same type service in my home town. Thanks for tbe great job. More
by Richard
Employees Worked With
Heidi at Quick lube
