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Chapman Ford

Scottsdale, AZ

4.7
611 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 611 reviews

May 26, 2018

Wonderful They were very fast and very accommodating!! Both Jeremy and John helped us in a timely fashion and were willing to work with us to make the numbers w More

by Bunnysouljah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John dichristafano, Jeremy Baker
May 29, 2018 -

Chapman Ford responded

Hi Bunnysouljah, Thank you for the awesome review! So glad you enjoyed our no hassle style of doing business. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 24, 2018

Nice and friendly Great experience Heidi Wilkens is amazing and would recommend Chapman Ford to everyone. I look forward to coming back for services you provide and to More

by Wolfen316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wilkens
May 29, 2018 -

Chapman Ford responded

Wolfen316, Thanks for the kind words. Heidi represents us well and I will make sure to commend her. Bob Rose, Service Director

May 24, 2018

Great people made sure I was happy with everything I Hope to do buy more cars from Morgan Grandy in the future,great to deal with!!! I will recommend to my family and friends !! More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Grandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Burchette
May 29, 2018 -

Chapman Ford responded

HI Tom, Thank you for your business and for the fantastic 5 STAR review for Morgan! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 21, 2018

Was very impressed. My husband and I have purchased and leased many cars over the years. This purchase was the smoothest deal we ever experienced. I want to especially More

by motorgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoss Fazeli, Matthew Burgess
May 22, 2018 -

Chapman Ford responded

Hi Motorgirl, We absolutely do realize what an asset Matthew & Hoss are, thank you for your business and for the kind words. We are pleased you had a great experience. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 21, 2018

Great experience Other than being there longer than I planned, it was a great experience. Jesus Marquez was great to work with. Two techs (never got the 1st one's na More

by mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Marquez
May 22, 2018 -

Chapman Ford responded

Hi mc, Congratulations on your new vehicle! Jesus, Tom, Levi and the team appreciate your taking time to write a rave review for them. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 20, 2018

Great customer service! I was looking for a new truck and after visiting a few other dealerships in the Poenix area I came back to Chapman to make my purchase. The entire st More

by Rat Rod Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mort, Jeremy Baker
May 22, 2018 -

Chapman Ford responded

Thank you, Rat Rod Lori! We are happy to have you as our client & look forward to many years taking care of all your vehicle needs. Best, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 19, 2018

the Quick lube team was fast and efficient The quick lube team was knowledgeable, professional and helpful. I bring my car here because I trust that my car with be serviced correctly and quickl More

by Lloyd007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lube employees were very courteous and helpful
May 21, 2018 -

Chapman Ford responded

Lloyd007, We thank you for your patronage and for telling others of your positive experience! Bob Rose, Service Director

May 18, 2018

Great Assitance from Roger and Anthony Over the past week I have been shopping all around the valley looking at and driving numerous cars including Hyundai Tucsons, Kia Sportages, Honda CVR More

by rossislider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cary and Anthony Norris
May 21, 2018 -

Chapman Ford responded

Hi rossislider, Thank you for taking time to write such a great review for Anthony and Roger, they both appreciate it so much. We are pleased you enjoyed our no hassle style of doing business. Have a fantastic weekend, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 18, 2018

Good Experience I'd shopped around for some time even looking at lightly used 2017/18 F250's but no one was able to compare to Chapman. I found a few nice used with l More

by ymsmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jewett
May 21, 2018 -

Chapman Ford responded

Ymsmiley, Thank you for your positive feedback. Your buying experience is very important to us. I am glad we were able to meet your needs . Enjoy your new vehicle and have a great weekend! Andre Burchette, General Sales Manager

May 16, 2018

We Keep Coming Back Today I purchased what is the third car our family has purchased from Chapman Ford and Tim Quintana. The customer service Tim provided as always was More

by Carpassword
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Quintana
May 16, 2018 -

Chapman Ford responded

Carpassword , Thank you so much for taking the time to tell us about your experience. We greatly value all of our returning customers. You are what make us who we are and encourage us to continue to give great service. Enjoy your new vehicle. If you should need anything in the future, do not hesitate to reach out . Have a fantastic day! Andre Burchette General Sales Manager Chapman Ford 480-946-3900

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