Back

Chapman Ford

Scottsdale, AZ

4.7
611 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
Contact Dealership

3950 N 89th St.

Scottsdale, AZ

85251

Directions

By Type

Showing 611 reviews

June 10, 2018

Two cars in three days Dedrick Fisher helped my son and I and I would recommend buying from him. He’s very knowledgeable, not pushy and made the process of buying absolutely More

by 2018MustangGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher , Dedrick Fisher
Jun 11, 2018 -

Chapman Ford responded

Hi 2018MustangGT, Wow! Two new cars for your family, that is so exciting. We truly love our clients and so enjoy helping them find the right vehicles. Happy travels, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 08, 2018

Great Service I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The d More

by Ma11mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Mead
Jun 08, 2018 -

Chapman Ford responded

ma11mustang, We cannot thank you enough for choosing Chapman and providing the glowing review for Byron. Much appreciated! Bob Rose, Service Director

June 08, 2018

Quick and efficient no surprises I made contact online explaining what I wanted and drove off the lot 2 days later with a perfect truck for me! My first choice of vehicles didn’t pan More

by Chapman fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi R
Jun 11, 2018 -

Chapman Ford responded

Hi Chapman fan, Congratulations on your new truck! We appreciate your business and welcome you to the Chapman family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 07, 2018

Very prompt attention I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I t More

by mustang guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert rose
Jun 07, 2018 -

Chapman Ford responded

Mustang Guy, Thanks for the positive words! We look forward to serving you in the future! Bob Rose, Service Director

June 07, 2018

Awesome staff! Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work More

by Tays12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chapman Auto Marketing
Jun 07, 2018 -

Chapman Ford responded

Tays12, That's great to hear. We all take pride in helping customers. Thanks for your patronage. Bob Rose, Service Director

June 06, 2018

Marl was great thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout ou More

by Jjt2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlo watkins
Jun 07, 2018 -

Chapman Ford responded

Jjt2421, Thanks for your kind words and thanks for choosing Chapman Ford! Bob Rose, Service Director

June 06, 2018

Rosi Williams | Service Advisor I always go to Rosi at Chapman Ford's Service Department, as well as refer my friends and family. She is extremely efficient and takes care of my need More

by kprinzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Burchette, Tim Quintana, Ricardo B Canales Sr., Ken Knie, John Markley, Jesus Marquez, Falaah Shabazz
Mar 26, 2020 -

Chapman Ford responded

Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Let us know if we can ever be of service. Your Friends at Chapman Ford

June 05, 2018

Thank you Dedrick Fisher and Chapman Ford My wife & I bought a new 2018 Ford Ecosport on Saturday. I spoke with Rudy Mendoza from internet sales and setup and appointment. When we got the th More

by RodG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher, Rudy Mendoza, Dedrick Fisher
Jun 06, 2018 -

Chapman Ford responded

HI RodG, Thank you for the awesome review for Rudy, Dedrick and the team. They greatly appreciate your kind words. We are glad you enjoyed our style of doing business. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow Ford + Hyundai

June 04, 2018

Excellent customer service !!! The thing I liked about Chapman Ford is that our salesman did not try to sell us something we weren't interested in. The Finance Dept did an exc More

by Chapman Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
Jun 05, 2018 -

Chapman Ford responded

Congratulations on your new Ford Explorer! We absolutely love that you have had a stellar experience here at Chapman Ford. From the entire team, Welcome to the Chapman family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 04, 2018

Mariner Repair Ryan was not my scheduled service advisor but he helped me anyway, He was personable, listened to what was wrong, and great communicating with me. R More

by Mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jensen
Jun 04, 2018 -

Chapman Ford responded

Mar, It’s a pleasure to have great reviews posted as a result of the outstanding performance of our Team Members. Ryan will be commended. Thanks for choosing Chapman. Bob Rose, Service Director

...
31
...