Chapman Ford

Good experience The overall process was a bit time consuming my sales rep Hoss made the experience worth while. His knowledge of the product and personalized stories The overall process was a bit time consuming my sales rep Hoss made the experience worth while. His knowledge of the product and personalized stories the time spent was worth it. His due diligence in working with me was worth the time spent. Thanks to him we are driving a new Ford Edge !!! More

Kent review They did a good job of adjusting to my particular requirements and making sure I had the added accessories I wanted. They have held up to their end of They did a good job of adjusting to my particular requirements and making sure I had the added accessories I wanted. They have held up to their end of the deal very well so far. More

Labor Day at Chapman Ford I was pretty sure I wanted the Explorer Limited. After the test drive, and a few comments that I made, Ben brought out a Platinum model....and I was s I was pretty sure I wanted the Explorer Limited. After the test drive, and a few comments that I made, Ben brought out a Platinum model....and I was sold! I'm very happy with my choice. More

Fixed fan problem that other ford dealer couldn’t Friendly and communication was present throughout the process. I had my fan noise “fixed” by another dealer but they dint really fix it. Thanks guys Friendly and communication was present throughout the process. I had my fan noise “fixed” by another dealer but they dint really fix it. Thanks guys More

Maintenance work on 2014 Ford Explorer Sport Rosi Williams is the best person to work with, a true gem of a person. Highly recommend her to anyone . Thanks for such a great employee. Rosi Williams is the best person to work with, a true gem of a person. Highly recommend her to anyone . Thanks for such a great employee. More

Purchase Experience 5 STAR! My wife knew she wanted a new Explorer. I used True Car as a guide and the Sales Manager Scott Montoya beat there price. When I arrived Carlos Gomez g My wife knew she wanted a new Explorer. I used True Car as a guide and the Sales Manager Scott Montoya beat there price. When I arrived Carlos Gomez greeted us, brought the car around & we took a test drive. Carlos arranged for a appraisal on our 2004 Explorer which was completed when we returned and shortly after that the deal was done. Wendy in finance completed our paperwork in record time, my wife & I are very satisfied. Especially since the whole experience only took 2 1/2 Hours out the door. The new Chapman dealership is new, lounge & refreshments are great. Mike & Stella More

Treated Right Called Camelback Ford and asked for a quote for a trailer brake controller, they told me I had to bring my truck in for a quote. I waited and hour and Called Camelback Ford and asked for a quote for a trailer brake controller, they told me I had to bring my truck in for a quote. I waited and hour and five minutes for just a quote that ended up being $508.00, told them no way. Call Chapman Ford, spoke to Rosi who gave me an install cost then forwarded me to the parts dept. where I got a equipment cost and confirmed the part was in stock, made an appointment and had it installed the next day for $138.00 dollars cheaper than the chumps at Camelback Ford wanted. More

Great customer service The staff was very professional, provided great customer service and very knowledgeable of the product provided. The waiting area was very pleasant a The staff was very professional, provided great customer service and very knowledgeable of the product provided. The waiting area was very pleasant and made it for a nice wait before my vehicle was completed. More

Excellent customer service as always! Highly recommend Chapman Ford to anyone for service and or buying a vehicle !!! Always taken my vehicle there and never had a bad experience. Highly recommend Chapman Ford to anyone for service and or buying a vehicle !!! Always taken my vehicle there and never had a bad experience. More

Service I took my Ford truck in with an issue with my sunroof. Rosi was my service advisor, and she was amazing. She keep me up to date as to when my truck I took my Ford truck in with an issue with my sunroof. Rosi was my service advisor, and she was amazing. She keep me up to date as to when my truck would be done. I highly recommend Rosi as an advisor. More