
Chapman Ford
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Quick Lane A big shout out to Alex and the QL crew. They were friendly and helpful plus my bill was lower than the estimate. A very positive experience. I also w A big shout out to Alex and the QL crew. They were friendly and helpful plus my bill was lower than the estimate. A very positive experience. I also went to mainline service to ask questions about my car and the service adviser was also very pleasant and helpful. Thank you Champman Ford for making a trip to a dealer a pleasure. More
Resolving questions Jamie Palmisano was able to resolve our issue with the door guards and get answers to our question concerning our purchase agreement. A mistake was fo Jamie Palmisano was able to resolve our issue with the door guards and get answers to our question concerning our purchase agreement. A mistake was found and we were refunded the amount in question. Thanks for your help and great service Jamie! More
Above and beyond service I bought a Ford Edge earlier this year. Car was what I was looking for and it runs great. Jesus went above and beyond to find the car I was looking I bought a Ford Edge earlier this year. Car was what I was looking for and it runs great. Jesus went above and beyond to find the car I was looking for and was always available when I needed something. Thank you Jesus More
Great experience I had a great experience working with Matthew and the sales team, just when I thought a deal couldn’t happen you guys pulled thru for us. Matthew was I had a great experience working with Matthew and the sales team, just when I thought a deal couldn’t happen you guys pulled thru for us. Matthew was awesome to work with on all levels. More
Fastlane The Fastlane Experience was excellent.. quick and efficient.. It was battery replacement..warranty quick and fair..enjoyed the time. Well done .. se The Fastlane Experience was excellent.. quick and efficient.. It was battery replacement..warranty quick and fair..enjoyed the time. Well done .. see you again.. Thank you ... David G. More
Chapman Ford...AWESOME!! Everyone I dealt with at Chapman Ford was professional, courteous and made buying my 6th Ford vehicle easy! I will be back the next time I need anoth Everyone I dealt with at Chapman Ford was professional, courteous and made buying my 6th Ford vehicle easy! I will be back the next time I need another car or truck and will give Chapman my business! Thanks Chapman Group you are all AMAZING. More
Rosi is the best! Rosi is the Best! She was very knowledgeable and courteous. Highly recommend her. All work performed as expected and delivered on time and on price. Rosi is the Best! She was very knowledgeable and courteous. Highly recommend her. All work performed as expected and delivered on time and on price. More
Great Customer Service I always deal with Ryan in service and Tim in sales. They are both helpful, friendly and honest. They are the Best!!!! I will recommend they to both m I always deal with Ryan in service and Tim in sales. They are both helpful, friendly and honest. They are the Best!!!! I will recommend they to both my family and friends. More
Knowledgeable, honest and helpfull This is by far the best experience we had a auto dealership, the staff from the receptionist to the sales person to the manager were all very helpful, This is by far the best experience we had a auto dealership, the staff from the receptionist to the sales person to the manager were all very helpful, informative and honest. We think we got the best price possible for our Ford F150 Lariat. Highly recommend this dealership. More
Great Service I went in on a Saturday to get my oil changed. Jeremy was very helpful. He told me how much it was going to cost and then told me they were busy and h I went in on a Saturday to get my oil changed. Jeremy was very helpful. He told me how much it was going to cost and then told me they were busy and had a two hour wait. He offered me a slot at 3 pm when they were going to be more open and I could wait less time. I took that option. The car was done in less than an hour and exactly the cost he quoted me (no high pressure upsells which happen at other dealers). I left and he called me to let me know I forgot my phone charger at the dealership. I ended up getting there right as they closed and he saw me pull up and went back in to get my charger so I would have it for the rest of the weekend. I am so impressed by this service, not only will I go back again, I will tell others to do the same. More