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Chapman Ford

Scottsdale, AZ

4.6
625 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 625 reviews

September 19, 2018

Quick Lane A big shout out to Alex and the QL crew. They were friendly and helpful plus my bill was lower than the estimate. A very positive experience. I also w More

by SAILOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 20, 2018 -

Chapman Ford responded

Sailover – Thanks for choosing Chapman and special thanks for letting others know of our Employee’s efforts. We appreciate that. Bob Rose, Service Director

September 18, 2018

Resolving questions Jamie Palmisano was able to resolve our issue with the door guards and get answers to our question concerning our purchase agreement. A mistake was fo More

by tsmsgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Ocana and Jamie Palmisano
Mar 26, 2020 -

Chapman Ford responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Ford

September 17, 2018

Above and beyond service I bought a Ford Edge earlier this year. Car was what I was looking for and it runs great. Jesus went above and beyond to find the car I was looking More

by B2Times
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlo Watkins, Sandra Harris, Jesus Marquez
Sep 21, 2018 -

Chapman Ford responded

Hi B2Times, Congratulations! We are so happy to hear you are enjoying your vehicle! Happy travels, Jamie Palmisano Customer Relations Director

September 16, 2018

Great experience I had a great experience working with Matthew and the sales team, just when I thought a deal couldn’t happen you guys pulled thru for us. Matthew was More

by JS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Burgess
Sep 21, 2018 -

Chapman Ford responded

Hi JS5, Matthew is such an asset to Chapman, we completely agree! Congratulations on your new vehicle. Best regards, Jamie Palmisano Customer Relations Director

September 16, 2018

Fastlane The Fastlane Experience was excellent.. quick and efficient.. It was battery replacement..warranty quick and fair..enjoyed the time. Well done .. se More

by tallguy2550
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cute young lady at Fastlane desk...friendly and professional.Thx
Sep 18, 2018 -

Chapman Ford responded

David G., Thanks for taking the time to let others know of your experience! We appreciate Kaylee at Quicklane and appreciate your patronage. Bob Rose, Service Director

September 14, 2018

Chapman Ford...AWESOME!! Everyone I dealt with at Chapman Ford was professional, courteous and made buying my 6th Ford vehicle easy! I will be back the next time I need anoth More

by TEK Fitness Distributors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Burgess and Tom Goodfellow
Sep 18, 2018 -

Chapman Ford responded

Congratulations TEK Fitness Distributors on your new Ford! We appreciate your business and the time you took to write such an awesome review for Milt! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

September 13, 2018

Rosi is the best! Rosi is the Best! She was very knowledgeable and courteous. Highly recommend her. All work performed as expected and delivered on time and on price. More

by F150guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi
Sep 17, 2018 -

Chapman Ford responded

F150guy, We thank you and agree! Rosi is a valued Team Member indeed. Bob Rose, Service Director

September 11, 2018

Great Customer Service I always deal with Ryan in service and Tim in sales. They are both helpful, friendly and honest. They are the Best!!!! I will recommend they to both m More

by azkatmaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Beal and Ryan (service adviser)
Sep 11, 2018 -

Chapman Ford responded

azkatmaz, we really do appreciate your advocacy and welcome all your family and friends! Thanks! Bob Rose, Service Director

September 09, 2018

Knowledgeable, honest and helpfull This is by far the best experience we had a auto dealership, the staff from the receptionist to the sales person to the manager were all very helpful, More

by shamim2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Salazar, Cody Pratt, Jeremy Baker
Mar 26, 2020 -

Chapman Ford responded

Thank you for your 5-star review! We greatly appreciate your business and we are happy to hear your positive feedback! Your Friends at Chapman Ford

September 09, 2018

Great Service I went in on a Saturday to get my oil changed. Jeremy was very helpful. He told me how much it was going to cost and then told me they were busy and h More

by Almed3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
Mar 26, 2020 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford

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