Chapman Ford

Great experience. Pretty great experience over all. Sabin was the only sales person who seemed to know anything about the Ranger compared to like 8 other sales people I Pretty great experience over all. Sabin was the only sales person who seemed to know anything about the Ranger compared to like 8 other sales people I visited across the east valley. If he didn’t know the answer to a question, he didn’t make something up and found the answer. Great job overall, would buy from again. More

Very Responsive Sabin was overly responsive with all of my questions and concerns. Would return my text and calls within minutes it seemed like. Negotiated a great de Sabin was overly responsive with all of my questions and concerns. Would return my text and calls within minutes it seemed like. Negotiated a great deal I was pleased with and the follow up post sale was as good as the pre. Finance Manager was also very assertive and helpful. Overall Experience was Greatly Satisfied 5 Stars! More

Extremly helpful and knowledgeable he knew what he was talking about helped me alot. I walkef away a happu customer. Will come back for car number too. Thank you so much he knew what he was talking about helped me alot. I walkef away a happu customer. Will come back for car number too. Thank you so much More

buena experiencia gracias de nuevo por ayudarnos por segunda vez ! súper amables y siempre dispuestos a ayudarnos todo fue muy rapido y preciso como 4 horas tardamos e gracias de nuevo por ayudarnos por segunda vez ! súper amables y siempre dispuestos a ayudarnos todo fue muy rapido y preciso como 4 horas tardamos en salir con nuestro carro . More

Customer satisfaction I had a very positive experience when purchasing my new vechile. I knew what I wanted (manual transmission), white, hatchback, fiesta. When I saw th I had a very positive experience when purchasing my new vechile. I knew what I wanted (manual transmission), white, hatchback, fiesta. When I saw the ST line I really liked it. Felix checked the inventory and saw the vechile. He followed up with me and searched endlessly with dealerships until he found one. When I picked it up, he went through the entire vechile explaining each option and how they worked. 😊 More

Kelly was awesome! We had a great experience purchasing our 4Runner from Chapman Ford! We flew in from Anchorage with 3 pets and lots of luggage and our sales rep Kelly We had a great experience purchasing our 4Runner from Chapman Ford! We flew in from Anchorage with 3 pets and lots of luggage and our sales rep Kelly picked us up and took us to our hotel so we could get our animals settled before going to the dealership! She was so patient and friendly which we really appreciated after a long day of travel! The purchase was easy and quick, everyone was super friendly and no one was pushy! Highly recommend Kelly C. at Chapman Ford! More

Buying a 2018 Mustang GT I had been searching for a used Mustang GT for months up North in Flagstaff and Prescott to no avail. They pretty much told me that they sell trucks a I had been searching for a used Mustang GT for months up North in Flagstaff and Prescott to no avail. They pretty much told me that they sell trucks and suvs and did not have a market for Mustangs. I finally called Chapman Ford and spoke with Kelly and not only did they have one in stock but emailed me pictures and details about it. Kelly was very nice and told me I could come down anytime I wanted to look at and drive the car. I was very impressed with her knowledge of the car and knew things about it that only an car nut would know. She was very low pressure and we made a deal fairly quickly. It was a great buying experience and I would recommend Chapman Ford to anyone. Kelly has even called me a few times after the purchase to make sure I still love the car which I do! More

Great from start to finish. I began my buying experience with Chapman with a cold call from Seattle and from the initial call through the entire experience communications, follow I began my buying experience with Chapman with a cold call from Seattle and from the initial call through the entire experience communications, follow up, transparency and discussions around pricing were all straightforward and helpful. More

Best Service Ricardo Went Above And Beyond For Me In Helping Me Get A Car I Would Recommend Him To Anyone Thank You For The Excellent Service Ricardo Went Above And Beyond For Me In Helping Me Get A Car I Would Recommend Him To Anyone Thank You For The Excellent Service More

Sweet Rig Ford Tough !! Do you want a Ford Tough Truck, then stop searching and head directly to CHAPMAN FORD!! Do you want excellent Ford customer service, then stop searchi Do you want a Ford Tough Truck, then stop searching and head directly to CHAPMAN FORD!! Do you want excellent Ford customer service, then stop searching and grab Felix Ocana. If Felix is not available, talk to Jamie Palmisano... You can not go wrong with either one of them. They both listen to what you want and need. Felix is high speed, so have your running shoes on and Jamie is laid back bring a chair and relax LOL. They are both great and as a team they will absolutely get you in the truck or car that is perfect for you. Don't behave like I did looking at competitor dealerships that offer pre-owned Fords on their lots just trying to imitate Ford Quality Service because they can't match Felix or Jamie at Chapman Ford !!! I will NOT buy a Ford unless it is at a true Ford dealership. More