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Chapman Ford

Scottsdale, AZ

4.6
625 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 625 reviews

May 31, 2020

MY NEW TO ME 2017 FORD EXPLORER SPORT I started this journey with Jamie Palmisano (Internet Director for Chapman Ford) She was very pleasant and got the ball running for me. From there I w More

by tom-weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Chapman Ford responded

We are so very appreciative of your thoughtful review! It is always in our best interest to make sure we perform all customers in an appropriate, efficient, and productive manner. If you should ever find that you are in need of our services in the future, please don’t hesitate to come in again. - Your Friends at Chapman Ford

April 18, 2020

vehicle repair Chapman Ford has always given me the best service over the years. I highly recommend this dealership. Service adviser and master mechanic are very k More

by beardwg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace & Ian
May 26, 2020 -

Chapman Ford responded

Thank you for sharing your experience with us! We look forward to seeing you again! Your Friends at Chapman Ford

April 16, 2020

He was a great sales man that was able to get the job done. He’s the best dealer at Champman Ford in Scottsdale’s More

by Damien
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
Apr 20, 2020 -

Chapman Ford responded

Thank you for leaving us such a wonderful review, Damien. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Ford

April 15, 2020

Used Car Purchase Buyers beware of sneaky tricks pulled during the Purchased Order signing. I had negotiated a price with my sales person, they told me the car price, More

by Scott R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Gouvia, John Dicristofano
Sep 02, 2020 -

Chapman Ford responded

Dear Scott R. Thank you for bringing your concerns to our attention. In reviewing the documents you signed; the term of the registration was explained to you at the time of sale. If you would like to discuss further we would be more than happy to revisit and provide more clarity. Please give us a call at 480-946-3900 if you would like to discuss and move forward in a positive direction. Best regards, Jamie Palmisano

April 05, 2020

Excellent! Matt R. was great to work with. The whole experience with the dealership made it easy to purchase our truck. Will be back and will recommend to othe More

by Mark & Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Chapman Ford responded

Mark and Barb, Thanks for leaving a review, and mentioning Matt. You're right, Matt always going above and beyond. We'll be sure to share your praises with him. Your Friends at Chapman Ford

April 05, 2020

When I showed up to the dealership with my parents, my only intention was to look at a Velocity Blue Mustang with the Pony Package and weigh my choices on whether I wanted the Race Red color, or the Veloc More

by Blake Capriotti
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
March 29, 2020

I was amazed at the friendliness and courtesy of everyone I was sceptical to enter this dealer at first but it only took a few seconds to decide that this was going to be a wonderful experience and one that s More

by d.gackenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cates; Brett Caughey, John Dicristofano
Mar 31, 2020 -

Chapman Ford responded

I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman Ford

March 07, 2020

An exceptional, highly knowledgeable, and professional individual. Met wife and I at door, showed us the exact vehicle with all the requested must haves. Was not pushy for the sale or try to force any unn More

by Lakendrix99
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
Mar 09, 2020 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford Scottsdale

March 07, 2020

I read his reviews, gave him a call, and when dealerships in my area failed he came through for me and my family. We drove 4.5 hours from Las Vegas to work with him and we were extremely pleased with his ser More

by Dominique
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
Mar 09, 2020 -

Chapman Ford responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Your Friends at Chapman Ford Scottsdale

February 03, 2020

The Reviews Are True I have read all the reviews about Dedrick and I thought I should work with him as well... He did not DISAPPOINT.. I will follow Dedrick for ALL future More

by Mtech200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
Feb 05, 2020 -

Chapman Ford responded

Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. We appreciate the positive recommendation and look forward to serving you again. Your Friends at Chapman Ford Scottsdale

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