Chapman Ford

The service department was very helpful. They Repaired my F150 in a timely manner. I will be using Chapman ford for all my service needs in the future. my F150 in a timely manner. I will be using Chapman ford for all my service needs in the future. More

I'm glad Dominic happened to be the one who answered my call when I was looking for an Escape hybrid - he has a lot of energy but wasn't pushy. Dominic and Bryan helped me put together exactly the package call when I was looking for an Escape hybrid - he has a lot of energy but wasn't pushy. Dominic and Bryan helped me put together exactly the package I wanted and were transparent about the warranty/service programs. Thanks guys! More

Our service appointment went well. The guys at the quick lane were courteous and friendly. The wait was not bad at all. Will definitely be coming back next service appt. lane were courteous and friendly. The wait was not bad at all. Will definitely be coming back next service appt. More

dedrick is highly responsive & has continued to update us re: our purchase. will continue using this dealer. re: our purchase. will continue using this dealer. More

Never responded to my inquiry. I would appreciate if I received just a copy and pasted email. Just to make a client feel not ignored. received just a copy and pasted email. Just to make a client feel not ignored. More

We recently bought out our lease at chapman. We put it my husbands name only because of my health. I discussed my handicap plate Three times. He assured me I would not lose my plate. Well the only way to get husbands name only because of my health. I discussed my handicap plate Three times. He assured me I would not lose my plate. Well the only way to get it again is to Refinance the car and put it both names with a new contract. Very upset!!!!! More

Probably the best experience I’ve had with a dealership. Saw a vehicle I was very interested in online, and reached out via email. Chapman Weddle was the salesperson to help me out and he managed to get me Saw a vehicle I was very interested in online, and reached out via email. Chapman Weddle was the salesperson to help me out and he managed to get me a reasonable and honest deal. Out if the 4 salespeople I spoke to while car shopping online, he was the only one to truly help me out to get a deal. Got a price breakdown via email, and the next day I purchased said vehicle. No hassle, no surprise fees, or typical salesman lies. It was honestly a very pleasant surprise when I got to the dealership and the numbers I got via email were the numbers that were written on the purchase invoice. Also they gave me a very good price for my trade-in. Very impressed! I really recommend looking into this dealership for your next car purchase. More

Placed an order for a Bronco Sport back in late Feb. Had to wait a long time for its arrival, Aug. 4th. At no fault of Chapman's though, and actually they may have helped speed it up from some of the Bronco to wait a long time for its arrival, Aug. 4th. At no fault of Chapman's though, and actually they may have helped speed it up from some of the Bronco Sport Blogs from other customers I read. During the wait though, our sales person Kelly kept me informed of the build status and even let us know if something close to my order came in to see if I was interested instead of waiting. When the car arrived, Kelly and a co-worker, Aimee were great in having the car ready, paperwork ready and a quick turn around to get us back on the road. They were very pleasant to work with. I am very appreciative of Kelly, Aimee and Chapman's honesty and customer service they gave me. Everything offered and worked out at the time of the order was still in place and accurate when the car arrived and we sat down to finish the sale contract. Great dealership, I highly recommend. Thanks More

Kriston Williamson was a excellent salesman. He listened to what we said. Found us what we wanted. Got a fair price for our trade too to what we said. Found us what we wanted. Got a fair price for our trade too More