Chapman Ford Lincoln Mazda - Service Center

From sales to service Chapman Ford in Egg Harbor Township provides extraordinary experience. Thank You provides extraordinary experience. Thank You More

Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed. More

What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey. More

Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search and I avoided their $180+ diagnosis fee. I will stick to Causeway in Manahawkin. More

Great place to do business, Ty and Ed were great as well as anyone else I met during my time. as anyone else I met during my time. More

The video is very helpful. It helps me understand the maintenance of my vehicle which is important to me. It helps me understand the maintenance of my vehicle which is important to me. More

My car was in there for a week. I was not kept updated. Not unless I called except for the last day. Also when I took my car the first day I was not aware that I had to schedule a l I was not kept updated. Not unless I called except for the last day. Also when I took my car the first day I was not aware that I had to schedule a loaner. I was told she was checking with management. Two hours later she said they would be done soon. Another hour later I’m getting a loaner. I wouldn’t recommend this service department at all. More

Always polite , great service. . writer was very good. Buy all my cars from Jackie and Donald. Will miss Bill Kassner when he retires. . writer was very good. Buy all my cars from Jackie and Donald. Will miss Bill Kassner when he retires. More

Service was great! The customer service tech named Ty was very professional, knowledgeable and friendly. She represents Chapman Ford in the best way. She deserves t The customer service tech named Ty was very professional, knowledgeable and friendly. She represents Chapman Ford in the best way. She deserves the highest recognition. More

Thanks to Donald Hood I’m still with Chapman I will leave another comment after my problem is solved.. another comment after my problem is solved.. More