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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
408 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 408 reviews
January 15, 2025
The recall was taken care of very quickly. I wish I had known how quickly so I would have waited instead of paying for a Lyft both ways. I wish I had known how quickly so I would have waited instead of paying for a Lyft both ways. More
by blynncrandall
Employees Worked With
January 10, 2025
The Chapman Ford service department has been excellent. I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service needs. Ray is a great asset to Chapman Ford. Thank you Michael P Simone More
by mpsimone4208
Employees Worked With
Ray Mc Donald
December 31, 2024
Rayna Holman is their best sales person. She is very knowledgeable about the cars and she is very confident and courteous. She was a pleasure to work with. She is very knowledgeable about the cars and she is very confident and courteous. She was a pleasure to work with. More
by asommer44
Employees Worked With
Rayna Holman *****
December 31, 2024
The technicians really know their stuff. Nice waiting area for the long time it takes to finish the whole visit. Nice waiting area for the long time it takes to finish the whole visit. More
by john3
Employees Worked With
December 16, 2024
Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed. More
by R.p.schubert
Employees Worked With
Rob (service dept)
December 11, 2024
What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey. More
by goliveri
Employees Worked With
Traci Maggliacio
December 03, 2024
Very professional, and straightforward. I would do business with them again. Great staff and GM. I would do business with them again. Great staff and GM. More
by shawn.weeks
November 28, 2024
Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search and I avoided their $180+ diagnosis fee. I will stick to Causeway in Manahawkin. More
by MachE
Employees Worked With
Ty
