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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
366 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 366 reviews
April 12, 2015
Friendly, helpful service! Chapman employee Mani Khan helped me through every step of my buying experience. He let me test drive numerous vehicles and there was no pressure at a Chapman employee Mani Khan helped me through every step of my buying experience. He let me test drive numerous vehicles and there was no pressure at all to try certain vehicles or to purchase in any rush. I communicated with Mani over the course of a few weeks during which he gave me helpful information about the cars I was interested in, in addition to keeping me updated on any promotions going on at Chapman. He, along with the other Chapman employees, were very helpful and friendly throughout the entire experience, and made sure I received a great value on my car. I would recommend this dealership and especially the service of Mani Khan to anyone like me who is looking for a no hassle, relaxed, and friendly new car buying experience. More
by Kagreene926
Employees Worked With
Mani Khan
April 12, 2015
They were very helpful and got me what I wanted The first day that I got there, I got there a bit late and they were already closed but they still let me in and got my information down and asked me The first day that I got there, I got there a bit late and they were already closed but they still let me in and got my information down and asked me what I was looking for. I got a call the next day and went in to being looking for my new car. After being shown a bunch of different cars and options, they tried really hard to help me get what i wanted. Another day later I was happy driving out there on my new car. More
by C280000
Employees Worked With
Mani
February 18, 2015
1st Time Car Buyer Great Experience. The salesman knew my situation and called me while there was a great rebate opportunity. I've always heard about bad car buying experiences and with The salesman knew my situation and called me while there was a great rebate opportunity. I've always heard about bad car buying experiences and with this being my first car ever and me worried about a lot, I can honestly say I have no complaints. Alot of great suprises and fully explained every detail on the car before I drove off. Set me up with my first free oil change when needed on my new Mazda. More
by aolmeda
Employees Worked With
Greg
May 15, 2014
I highly recommend Chapman Ford and Keith the Salesman! 'd like to thank Keith and Chapman Ford for making my buying experience a very pleasant one! We've bought several cars in the past and no other dealer 'd like to thank Keith and Chapman Ford for making my buying experience a very pleasant one! We've bought several cars in the past and no other dealership even comes close to Chapman. Keith our salesman was excellent! I highly recommend him and Chapman to anyone looking to purchase or lease a new or preowned vehicle! All the people we dealt with at the dealership were great, thanks again!!!! Very prompt and professional 5 stars More
by MicheleCasteel
Employees Worked With
Keith
March 17, 2014
This is my second review of Chapman Ford in Egg Harbor Township. The first was a horrible experience with buying a used car, and now this second one, in which we paid off a car two years into a seven yea Township. The first was a horrible experience with buying a used car, and now this second one, in which we paid off a car two years into a seven year contract. We paid for GAP insurance and the bank notified us to contact the dealership for a refund. The first conversation with the dealership, we were asked to fax the necessary paperwork over, which was done the next day. Then it has been a "oh that person isn't in today, let me send you to their voicemail" and we never hear back from them. Multipule calls and voicemails have been made to the General Sales Manager from my wife without a courtesy response back. I bet if I went in to buy a car I would get the same customer service that my wife and I deserve. If this has been a week, I would understand, a month, two months? If the dealership cares about it's customers, then call them back. I am sure that my social network will be interested in my two experiences with Chapman Ford. If the General Manager reads this, and wants to respond, all he has to do is listen to his voicemail and return them. More
by mdohertyjr
Employees Worked With
Mike Simon
May 26, 2013
First let me say, that I bought my last three cars at Chapman Ford. We went in looking for a second car for the family. I was upfront from the beginning what I wanted to spend. The finance guy came ov Chapman Ford. We went in looking for a second car for the family. I was upfront from the beginning what I wanted to spend. The finance guy came over, we talked numbers, and he lowered the price of the vehicle to try to get to my number. Then they went to get financing to get lower. The salesman, said and I quote "If you leave, you should take the car and not leave without it, as we have someone here waiting for the car also". Nice high pressure tactic. After the bank financing came back and we were about $500 away from what I wanted to pay, the dealership refused to pay, now, I know it is a business, so no love lost in not making a deal. But two things bothered me: 1. Kelly bluebook had the vehicle close to $3000 LESS then the suggested retail sale. and #2, after I refused to drop cash on the car, and refused to accept what they offered, the finance guy walked away and towards the main desk and said "That was a waste of time". Yes Sir it was for you, two hours later I went to Woodbine to another Ford dealership and purchased a car. And I promise you I will never come back to Chapman Ford again to waste your time. More
by mdohertyjr
Employees Worked With
Keith Levitt
January 03, 2013
Keith was the best salesman I ever dealt with every body was very friendly this was number 2 truck there will be more and the service center was a pleasure to deal with was very friendly this was number 2 truck there will be more and the service center was a pleasure to deal with More
by 1acrock
Employees Worked With
Keith Levitt
November 19, 2012
I was treated badly in service, and then was told I LIED about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto f about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto from Capman. More
by chapman1
Employees Worked With
Ben&Henry
May 16, 2012
I was treated very well and was given the utmost attention. I was able to find a car immediately and the process was efficient. The staff was phenomenal and I highly recommend working with them to f attention. I was able to find a car immediately and the process was efficient. The staff was phenomenal and I highly recommend working with them to find your next vehicle! More
by EntertainingAngels09
Employees Worked With
Steve Evans
April 26, 2012
Keith Levitt was extremely friendly, courteous, honest and very helpful with my experience at Chapman Ford. Keith is personable and a natural "peoples person". Keith was extremely knowledgeable regarding and very helpful with my experience at Chapman Ford. Keith is personable and a natural "peoples person". Keith was extremely knowledgeable regarding my new vehicle and all aspects of the dealership. By the time the purchase was complete I felt that it wasn’t just a car, my new 2012 Focus had become “my car”. It was a pleasure dealing with Keith and the team and I will gladly recommend him and Chapman Ford to anyone that asks for my opinion. Andrew Crater More
by acrater7890
Employees Worked With
Keith Levitt, Sales
