Chapman Ford Lincoln Mazda

Trade In Pricing A Joke My wife and I went to possibly trade our Nissan Rogue in on a 2017 Mazda CX-5. We figured we would be a little upside down on the trade, considering t My wife and I went to possibly trade our Nissan Rogue in on a 2017 Mazda CX-5. We figured we would be a little upside down on the trade, considering this is a car dealership. So they come back and offered us literally half of what kbb, and nada said our car's trade in value was. I laughed so hard I fell out of the chair. Then the guy comes back with a manager and ups the trade in by two grand, and says if we do a lease on a CX-5, it will only be $560 a month because we are upside down!!!!!!!!!! I used to be in the buisness, I get the holding back on trades, but this is absurd! For a Mazda not a Ferrari over $500 on a lease! And a CX-5 sport, the bottom tier of options.......We immediately left and are just going to keep our car. Mind you our car doesn't even have a scratch on it, and is a 10 out of 10 for condition with under 50k miles. Never again. What a waste of time. And the Mazda "showroom" isn't a showroom, its a lobby area with cubicles and people standing around doing nothing. We waited at least 10 mins to even be spoken too and there were no other customers!!!!! Not even offered a beverage! Awful! More

Genuine Customer Focus! It's a pleasure doing business with Chapman EHT. I always look forward to visiting and working with Bill Kassner and the Chapman Lincoln/Ford folks. It's a pleasure doing business with Chapman EHT. I always look forward to visiting and working with Bill Kassner and the Chapman Lincoln/Ford folks. Dina Carlino and Tim Griffiths were extremely helpful in helping my wife and I assess our options across the Lincoln and Ford SUV lines. After several test drives and vehicle demos we were thrilled to take delivery of a new 2017 Lincoln MKX. Seamless exchange of our MKC coming off lease and delivery of the new MKX capped off the sales experience. Much thanks to Bill, Dina, Tim and the Chapman team! They went the extra mile to ensure a smooth delivery and sales transaction. More

As good as it gets! Chapman Ford actually picked us up at our residence & drove us to the dealership. We had already brought down our trade-in & my wife was unable to dr Chapman Ford actually picked us up at our residence & drove us to the dealership. We had already brought down our trade-in & my wife was unable to drive. That, to me, is going out of your way to accommodate customer & make a deal. More

Stress free experience After visiting several other Ford dealerships and wanting to run away I decided to give one more Ford dealership a try. Low and behold It was a great After visiting several other Ford dealerships and wanting to run away I decided to give one more Ford dealership a try. Low and behold It was a great experience and I would highly recommend Chapman Ford for a stress free experience. Leased another Ford. See you in 36 months!! More

Highly Recommend! We went into Chapman Ford to look at a new truck. We worked with Dave Reyes and we had a wonderful experience. He worked hard to get us into the truck We went into Chapman Ford to look at a new truck. We worked with Dave Reyes and we had a wonderful experience. He worked hard to get us into the truck we wanted at a great price. We are so happy to be owners of a new F150. We would highly recommend Chapman Ford and Dave Reyes if you are looking to buy a new vehicle. More

Ford Focus ST Would not buy a car from here. I was quoted 512 a month for a Ford Fiesta ST. I went to another dealership and bought the car for 398 a month. 115 dol Would not buy a car from here. I was quoted 512 a month for a Ford Fiesta ST. I went to another dealership and bought the car for 398 a month. 115 dollar savings a month!!! Rip off !!! Also they tried telling me my credit was horible I have a 700 credit score!!!! :( Took my business to Kindle who treated me fairly. More

A lot of options to choose from. Great pricing and services. We bought our 1998 Ford Explorer at Chapman. After some 19 years, I felt that it is time for an upgrade. My wife and I came in for a Ford Explorer 201 We bought our 1998 Ford Explorer at Chapman. After some 19 years, I felt that it is time for an upgrade. My wife and I came in for a Ford Explorer 2017. We know how much it would cost from TRUECAR. Alan Huscher took time to show us all of the available Explorers and going through the options. We picked the one that we liked and told Alan that we didn't want to waste his time or our time. We asked him to give us his best pricing. A moment later, Alan came back with a new price that was almost what we thought it should be. Alan again walked us through the paperwork with ease. I truly felt that at Chapman I got all of these: good pricing, professional courtesy, no-pressure sale pitches, and a group of very knowledgeable sale associates like Alan Huscher. More

Fast and painless Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on t Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on the deal right there. I just moved so I wouldn't be able to come back until the following Tuesday but gave him the green light on the car we found. He and Jeremy (finance guy) had everything ready to go right when I walked in. Sign and drive. Everything was explained with the utmost transparency. Car and dealership were both phenomenal. More

Over Priced / Low Quality I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transmissi I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transmission. After purchasing the vehicle from this dealship and paying over $1,400 for repairs two months ago they now are quoting an astronomical amount for a rebuilt transmission. This early into owning the vehicle I would have never guessed such a major repair would have to be preformed. They didn't do much to help and still squeezed every dime out of me they could. I honestly hoped they would be a little more helpful to a customer who purchased and repaired my car through them. I will not be doing any further business with this dealership. They are over priced for low quality vehicles. Waste of money. Try other dealerships before you settle for this one. Digested and disappointed! More

Great Experience!!! Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered fro Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered from Kelly (customer care) to Bruce (manager) and Greg Rawlings (salesman) were professional. First class operations here at Champman. More