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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
408 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 408 reviews
December 21, 2022
From order process through financing and delivery, everyone at Chapmans, Egg Harbor was professional, courteous and very helpful. I would buy from them again. everyone at Chapmans, Egg Harbor was professional, courteous and very helpful. I would buy from them again. More
by fwunder
Employees Worked With
Lauren, Alecia and others
December 19, 2022
Nobody likes having to go for service on their car. But you have to... so you may as well go somewhere that you enjoy visiting! Chapman is one of those places. My service reps are also my friends. But you have to... so you may as well go somewhere that you enjoy visiting! Chapman is one of those places. My service reps are also my friends. They don't take advantage of me, they give it to me straight and they work with me when I need it. On top of that, they technicians are top notch. No grease xxxxxxx wrenching on my Lincoln. When they say it's fix, I believe them. Problems happen... cars break... but I have never had to go back over and over for the same issue -- not once. More
by prosenberg
Employees Worked With
Rob Jakos
December 15, 2022
Please check other dealerships when getting prices. I saved over four hundred dollars on a $1,300.00 job Chapman charges $170 per hour labor. Saved 35 dollars an hour on labor alone and they charge 30 I saved over four hundred dollars on a $1,300.00 job Chapman charges $170 per hour labor. Saved 35 dollars an hour on labor alone and they charge 30 percent higher for parts and a diagnostic. I was a customer there for 13 years and will never go back. The service manager (Rob) was going to call me right back after my concerns were brought to his attention, still waiting. Go elsewhere Chapman is not trustworthy. More
by Paul
Employees Worked With
Traci and Service Manager (Rob)
December 14, 2022
Brought my MAZDA in for a recall service, easy to schedule the appointment, and service department is great. Very responsive to questions, and keep you informed every step of the way. schedule the appointment, and service department is great. Very responsive to questions, and keep you informed every step of the way. More
by Lkleuskens
Employees Worked With
Rob Kakos
December 13, 2022
Great customer service! !! Very responsive and attentive to your needs! The staff continues to be available and easily accessible for assistance even after your purchase. I h !! Very responsive and attentive to your needs! The staff continues to be available and easily accessible for assistance even after your purchase. I highly recommend!! More
by Quenika Smith
Employees Worked With
Lauren, Alicia, and Taz
December 13, 2022
Purchased a new Ford Explorer from Chapman. My salesman was Alan. I couldn’t have asked for a better salesman. Alan is knowledgeable and friendly. I usually don’t like sales people because the My salesman was Alan. I couldn’t have asked for a better salesman. Alan is knowledgeable and friendly. I usually don’t like sales people because they can be pushy, but Alan was complete opposite. I will definitely be back in the future. More
by debnj70
Employees Worked With
Alan and Doug
