Chapman Ford Lincoln Mazda

Ford Focus ST Would not buy a car from here. I was quoted 512 a month for a Ford Fiesta ST. I went to another dealership and bought the car for 398 a month. 115 dol Would not buy a car from here. I was quoted 512 a month for a Ford Fiesta ST. I went to another dealership and bought the car for 398 a month. 115 dollar savings a month!!! Rip off !!! Also they tried telling me my credit was horible I have a 700 credit score!!!! :( Took my business to Kindle who treated me fairly. More

A lot of options to choose from. Great pricing and services. We bought our 1998 Ford Explorer at Chapman. After some 19 years, I felt that it is time for an upgrade. My wife and I came in for a Ford Explorer 201 We bought our 1998 Ford Explorer at Chapman. After some 19 years, I felt that it is time for an upgrade. My wife and I came in for a Ford Explorer 2017. We know how much it would cost from TRUECAR. Alan Huscher took time to show us all of the available Explorers and going through the options. We picked the one that we liked and told Alan that we didn't want to waste his time or our time. We asked him to give us his best pricing. A moment later, Alan came back with a new price that was almost what we thought it should be. Alan again walked us through the paperwork with ease. I truly felt that at Chapman I got all of these: good pricing, professional courtesy, no-pressure sale pitches, and a group of very knowledgeable sale associates like Alan Huscher. More

Fast and painless Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on t Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on the deal right there. I just moved so I wouldn't be able to come back until the following Tuesday but gave him the green light on the car we found. He and Jeremy (finance guy) had everything ready to go right when I walked in. Sign and drive. Everything was explained with the utmost transparency. Car and dealership were both phenomenal. More

Over Priced / Low Quality I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transmissi I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transmission. After purchasing the vehicle from this dealship and paying over $1,400 for repairs two months ago they now are quoting an astronomical amount for a rebuilt transmission. This early into owning the vehicle I would have never guessed such a major repair would have to be preformed. They didn't do much to help and still squeezed every dime out of me they could. I honestly hoped they would be a little more helpful to a customer who purchased and repaired my car through them. I will not be doing any further business with this dealership. They are over priced for low quality vehicles. Waste of money. Try other dealerships before you settle for this one. Digested and disappointed! More

Great Experience!!! Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered fro Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered from Kelly (customer care) to Bruce (manager) and Greg Rawlings (salesman) were professional. First class operations here at Champman. More

SALES AND SERVICE- SO FAR SO GOOD PURCHASE: Buying experience was very quick. I walked in, told Dina what I wanted, she took me out to the lot, and the first car I saw I bought. It was PURCHASE: Buying experience was very quick. I walked in, told Dina what I wanted, she took me out to the lot, and the first car I saw I bought. It was exactly what I wanted and I didn't need to look further. The finance process was quick as well. I was out before lunch time on a Saturday! The only thing I wish I had done, was to do more research on bluebook values, and additional costs. When I went to buy the car my payments are now about 30.00 more a month than I can afford. I made it clear when I told them what I was looking for that I had to keep my payments to a certain amount. I can understand if it's about 10.00 more, but 30.00 is a bit much, especially since I am retiring next year and will be on a fixed income. There were so many fees and upcharges for things I never even thought about. That problem is my own fault for not researching more about car buying. SERVICE: I had my 2014 Escape for two weeks when the check engine light came on and there was a wind tunnel coming from somewhere on the front passenger side. I was really upset, thinking I had bought a lemon. Service was great though (Kevin Rankin). Got me right in, got me a rental and sent me on my way within half an hour. Granted they kept my car a little longer than I anticipated, but I didn't really care because I had a rental. I wanted them to fix it properly and not rush because I was being a pain. I picked the car up yesterday and everything seems to be fine. I thought when I picked the car up I would have to wait at least an hour to process and return the rental; NOPE, I just walked in, gave Kevin the key and he gave me my receipt and told me where my car was. I was shocked. My review is entitled "So far, so good" because I know things can change in a heart beat. But for now, I am thrilled with my car and with the whole buying and service experience. More

loudez46 David Reyes, was very helpful and courteous in our purchase of a Lincoln MKZ. He made the car buying process a pleasant experience. He took care of al David Reyes, was very helpful and courteous in our purchase of a Lincoln MKZ. He made the car buying process a pleasant experience. He took care of all the concerns we had about the buying the vehicle. The team at Chapman are very professional. More

GREAT FIRST CAR BUYING EXPERIENCE!! This was my first car buying experience and it was fast, pleasant and professional Thanks to the hard work of Jackie Whitehead, Greg Rawlings and Ali This was my first car buying experience and it was fast, pleasant and professional Thanks to the hard work of Jackie Whitehead, Greg Rawlings and Alicia. They listened to what I was looking for and did their very best to get me the Best deal possible. I felt very comfortable dealing with them and at no time was there any pressure or pushy feeling. I would highly recommend the Chapman Ford Lincoln Mazda Team to all my friends and family. I could not be happier and l love my new car. Thank you again! More

Respectful professional listen not pushy David Reyes made the car buying process simple freindly pressure less and hassle free. What better way to enter into one of the most stressful purchas David Reyes made the car buying process simple freindly pressure less and hassle free. What better way to enter into one of the most stressful purchases you'll make. The entire team at Chapman made use fell like family. More

Don't honor service appointments Complete waste of time. Didn't even start to look at car until 2nd day. Left without car being repaired. Couldn't afford to leave another day. Only co Complete waste of time. Didn't even start to look at car until 2nd day. Left without car being repaired. Couldn't afford to leave another day. Only could thing I encountered here was shuttle. More