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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
366 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 366 reviews
November 15, 2024
My car was in there for a week. I was not kept updated. Not unless I called except for the last day. Also when I took my car the first day I was not aware that I had to schedule a l I was not kept updated. Not unless I called except for the last day. Also when I took my car the first day I was not aware that I had to schedule a loaner. I was told she was checking with management. Two hours later she said they would be done soon. Another hour later I’m getting a loaner. I wouldn’t recommend this service department at all. More
by kertzh2006
Employees Worked With
November 14, 2024
Always polite , great service. . writer was very good. Buy all my cars from Jackie and Donald. Will miss Bill Kassner when he retires. . writer was very good. Buy all my cars from Jackie and Donald. Will miss Bill Kassner when he retires. More
by Tony
November 13, 2024
Service was great! The customer service tech named Ty was very professional, knowledgeable and friendly. She represents Chapman Ford in the best way. She deserves t The customer service tech named Ty was very professional, knowledgeable and friendly. She represents Chapman Ford in the best way. She deserves the highest recognition. More
by Sjteas
Employees Worked With
Ty
November 12, 2024
Rayna and Alex were so nice, accommodating and quick:) I would refer anyone to Chapman! would refer anyone to Chapman! More
by jessabel03
October 21, 2024
Such a great experience! Helped me every step of the way to get exactly what I wanted! So happy! Helped me every step of the way to get exactly what I wanted! So happy! More
by kyliec
October 19, 2024
Well I believe it's good service Pleasant people nice choice of vehicles but so much paperwork takes a long time to finish the deal choice of vehicles but so much paperwork takes a long time to finish the deal More
by gearry2
