Chapman Ford Lancaster - Service Center
Lancaster, PA
555 Reviews of Chapman Ford Lancaster - Service Center
Chapman Service Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. More
Everything was great, the staff kept me up to date on my car all the way thru the process. Everything was done in a timely manner. car all the way thru the process. Everything was done in a timely manner. More
Good service, no complaints and fast and Efficient. I will continue taking my car to ford for service, the employees are professional and kind and let me know what is going on with my car while it is in will continue taking my car to ford for service, the employees are professional and kind and let me know what is going on with my car while it is in their care. More
You guys were so supportive, however, I was excepting to get my car’s issue fixed as long as there is a recall on that model regarding the transmission issue. Hopefully, I get helped next time! get my car’s issue fixed as long as there is a recall on that model regarding the transmission issue. Hopefully, I get helped next time! More
Efficient and thorough a a a a a a a a a a a a a a a a a a a a a a a a a a a More
Jerry is my favorite very friendly and knowledgeable. Always a great experience at Chapman ford of lancaster super easy I love the new video feature! Always a great experience at Chapman ford of lancaster super easy I love the new video feature! More
The service, and staff were excellent! Mike was very courteous, and extremely efficient in assisting me with immediate answers about my vehicle and the services being done. courteous, and extremely efficient in assisting me with immediate answers about my vehicle and the services being done. More
"The Works" performed Great service as always. Only comment is more employees need to wear a mask or at least wear one properly. Jack & Tori had theirs on, but on the showr Great service as always. Only comment is more employees need to wear a mask or at least wear one properly. Jack & Tori had theirs on, but on the showroom floor there were some missing or hanging from one ear. Additionally, when customers come in it needs to be enforced. I had to step away from someone who stood right beside me because they didn't care about me at all by not wearing one More
Repair work The service department went above and beyond to repair my car properly. The were kind and thoughtful. They provided a courtesy ride when needed. Tha The service department went above and beyond to repair my car properly. The were kind and thoughtful. They provided a courtesy ride when needed. Thank you. More
good service It is clearing waiting room. I can use my sell phone to view the working video, I like it. Ms. Tori answer it clear my question. It is clearing waiting room. I can use my sell phone to view the working video, I like it. Ms. Tori answer it clear my question. More