Chapman Ford Lancaster - Service Center

Great service I can't say enough about the service experience I received here. My entire family uses the sales and service department here and has always been treat I can't say enough about the service experience I received here. My entire family uses the sales and service department here and has always been treated very well. More

Wonderful First Car Buying Experience Buying a car can be scary but with the help of their friendly and knowledgeable staff we found exactly what I needed, in my price range and even a man Buying a car can be scary but with the help of their friendly and knowledgeable staff we found exactly what I needed, in my price range and even a manual transmission. I recommend Eddie their technician, He is one of their best, very smart, trust worthy, fast and does amazing quality work. They don't cover up issues, they fix them so they don't happen again. I got this car last summer and i love it, It's everything i could have needed and more in a vehicle. I was never the type to take my car to the dealership but after my experience at Chapman ford, i wont be taking my car to anyone else. Thanks for all your help! More

Outstanding service started bringing my car here over a year ago, Eddie Torres is the most recommended technician, i wont go any where else! Quality work. Will be coming started bringing my car here over a year ago, Eddie Torres is the most recommended technician, i wont go any where else! Quality work. Will be coming back! More

Worst customer service. Mike is rude and a very worthless, helpless person. I feel sorry for any one who has a Ford and takes it to this dealer for service. They are many more dealer that are willi worthless, helpless person. I feel sorry for any one who has a Ford and takes it to this dealer for service. They are many more dealer that are willing to help customer out. If you have any question feel free to call Central Office in Florida. There open to any questions or concerns. More

your dealership for service incentivities is slipping. Other dealership offer free car wash after service is performed, customer service coupons for oil changes, tire rotation, etc. In addition your charg Other dealership offer free car wash after service is performed, customer service coupons for oil changes, tire rotation, etc. In addition your charges are not acceptable. For example I had service performed the week of 7/9 a line item oil and filter change cost was $43.50 this in unacceptable. More