Chapman Ford Lancaster - Service Center

Repair of the IWE system in my truck. Excellent job. I took my truck in for the repair of the front IWE system. The service was excellent and the price was very fair. It is very evident to me that your o I took my truck in for the repair of the front IWE system. The service was excellent and the price was very fair. It is very evident to me that your organization is committed to customer service. Nicely done. More

Ford service It was easy to schedule service and inspection for my car. I drove right into the service bay and dropped my keys, registration and insurance cards. T It was easy to schedule service and inspection for my car. I drove right into the service bay and dropped my keys, registration and insurance cards. The service tech texted me throughout the process. Beautiful new building complete with restrooms, tv and coffee. What’s not to love? More

Extremely pleased and would HIGHLY recommend!! I have been to other local dealerships over thebyears and was looking for a change... Chapman Ford is exactly what I was seeking. Excellent, thorough, I have been to other local dealerships over thebyears and was looking for a change... Chapman Ford is exactly what I was seeking. Excellent, thorough, fast service. Extremely friendly staff that explained everything easily for me to understand. I picked up my Ford Focus and feel like it is brand new again! Kyle and the service team there are the best! We will definitely continue coming to Chapman! More

Best service department anywhere This dealership has the best staff anywhere. I’m 73 and i’ve owned a lot of cars. I have never been treated better or received better service, from th This dealership has the best staff anywhere. I’m 73 and i’ve owned a lot of cars. I have never been treated better or received better service, from the moment you walk in the door until you leave. More

Excellent Service It was fast, easy, and a great atmosphere to be in and around. Everyone was friendly and very helpful. I had service done to my truck while I bought o It was fast, easy, and a great atmosphere to be in and around. Everyone was friendly and very helpful. I had service done to my truck while I bought out the lease and refinanced to own it. More

Very helpful! Turned out I had a very simple problem to fix and my bill was quite fair. They explained things to me in a way I could understand and answered all my Turned out I had a very simple problem to fix and my bill was quite fair. They explained things to me in a way I could understand and answered all my questions. Great service. More

State inspection I’ve been using Chapman Ford of Lancaster for all of my car needs and it’s been my easiest, best maintenance experience ever. I highly recommend them. I’ve been using Chapman Ford of Lancaster for all of my car needs and it’s been my easiest, best maintenance experience ever. I highly recommend them. All of the employees are absolutely wonderful. More

Everything is just wonderfully great. The service is excellent, the people are great. It's a nice wholesome environment. It's always a pleasure for me to in and have service done to my The service is excellent, the people are great. It's a nice wholesome environment. It's always a pleasure for me to in and have service done to my vehicle. Thank you very much. More

Kyle is great to work worth. Kyle spoke to me in a manner that was clear and not derogatory. He always checked in exactly when he said he would. Such a pleasant experience. Kyle spoke to me in a manner that was clear and not derogatory. He always checked in exactly when he said he would. Such a pleasant experience. More

Had appointment for state inspection, completed quickly I used the online service to schedule an appointment for the state inspection. I was able to pick and choose a date and time that fit into my schedule I used the online service to schedule an appointment for the state inspection. I was able to pick and choose a date and time that fit into my schedule. I waited for my car, rather than drop it off. The inspection was completed promptly. I was done in less than an hour. Highly recommend this dealer's service department. More