Chapman Ford Lancaster - Service Center

Service was easy to schedule, a loaner of the exact same model was provided, and the repair was done ahead of schedule. The repair was just as expected. model was provided, and the repair was done ahead of schedule. The repair was just as expected. More

Excellent service - great customer service. Vehicle was promised to be ready at 10 and it was ready at 10 AM. All work done as requested. promised to be ready at 10 and it was ready at 10 AM. All work done as requested. More

Very professional and helpful. Never had a problem with this place.staff is very friendly and helpful. Will continue to patronize this dealership. Thank you very much this place.staff is very friendly and helpful. Will continue to patronize this dealership. Thank you very much More

Amazing service! They care and it shows! The new app to approve the work being done is really easy to follow and understand. It was all very clear. approve the work being done is really easy to follow and understand. It was all very clear. More

Great Service, Very easy to schedule my service. Got me in and out with efficiency and speed. Plus recommended Pa. state inspection that was coming due. Thank You. in and out with efficiency and speed. Plus recommended Pa. state inspection that was coming due. Thank You. More

Serviced both cars within one week. Our regular service advisor was unable to work. Ms Tori Phillips and Mike took very good care of both times advisor was unable to work. Ms Tori Phillips and Mike took very good care of both times More

This is the second time my new 2020 Edge has been in for a problem. In 6 months it only 1087 miles on it. I hope the problem was fixed. a problem. In 6 months it only 1087 miles on it. I hope the problem was fixed. More

Awesome and quick service! Got me in and out with efficiency and speed. Solved my problems and got me on my way! Thank you all! efficiency and speed. Solved my problems and got me on my way! Thank you all! More

Tori was my service advisor and made my experience quick and easy. This was my first visit to Chapman Ford and I will definitely be back! and easy. This was my first visit to Chapman Ford and I will definitely be back! More

They make everything very easy. From scheduling online to online payment. I was updated when vehicle was compete. I am completely satisfied with Chapman service. to online payment. I was updated when vehicle was compete. I am completely satisfied with Chapman service. More