Chapman Ford Lancaster - Service Center

inspection-oil changee Inspection and oil change were done quickly. When I arrived to pickup my truck Mike had it waiting inside ready to go. very pleasant experience. Inspection and oil change were done quickly. When I arrived to pickup my truck Mike had it waiting inside ready to go. very pleasant experience. More

Getting too expensive for oil change I used to pay slightly over 40 dollars and now closer to 70 dollars to change oil and rotate tires, may have to start doing it myself. I used to pay slightly over 40 dollars and now closer to 70 dollars to change oil and rotate tires, may have to start doing it myself. More

Service of my F150 Great service center Mike was spot on with the estimate and the length of time that the service would take. I would recommend Chapman of Lancaster. Great service center Mike was spot on with the estimate and the length of time that the service would take. I would recommend Chapman of Lancaster. More

1st service on 2 vehicles I had my 1st service on my 2019 Raptor and my preowned 2016 Explorer. I live in Brooklyn NY and my wife and I drove down to Chapman for our service. I I had my 1st service on my 2019 Raptor and my preowned 2016 Explorer. I live in Brooklyn NY and my wife and I drove down to Chapman for our service. If that's not testimony on how Great the dealership is, then I dont know what is? The Lancaster Chapman dealership are beyond fantastic and they have some of the best staff i ever dealt with. You guys have a customer for life!!! More

Friendly and communicative Mike was very kind and clearly explained all of the repairs that needed to be taken care of. Even though I ended up needing a few pricey things for in Mike was very kind and clearly explained all of the repairs that needed to be taken care of. Even though I ended up needing a few pricey things for inspection, he was spoke in a positive calming way and helped me to understand the repairs. More

Check up Kyle at Chapman was so great and was awesome on his follow up and telling me my options and what the best possible solution was. His customer service Kyle at Chapman was so great and was awesome on his follow up and telling me my options and what the best possible solution was. His customer service was top notch and I’d recommend Chapman Ford and Kyle to anybody! You won’t regret it! More

Service advisor Muchael greeted me when I dropped car and recapped what I wanted done. Kept me informed about when car would be ready. Excellent customer service. Muchael greeted me when I dropped car and recapped what I wanted done. Kept me informed about when car would be ready. Excellent customer service. More

Great Service! For the amount of work that was done, I feel I was there for just a short period of time. I am very happy with your service team! For the amount of work that was done, I feel I was there for just a short period of time. I am very happy with your service team! More

Repair of Front End and Alignment We started hearing a noise in our front end when braking and turning, I was concerned for our safety, so dropped the car off on Sun night without an a We started hearing a noise in our front end when braking and turning, I was concerned for our safety, so dropped the car off on Sun night without an appointment. Jerry contacted me Monday morning, got some more details and got a mechanic engaged asap. Problem was diagnosed quickly, parts ordered, and fixed within 24-hours...recall without an appointment. Great to have the car back and working properly! More