Chapman Ford Lancaster - Service Center

Always Friendly and reliable Very Happy with the service department,they are friendly reliable and accommodating. They have some great employees from Jerry & Kyle in service to Za Very Happy with the service department,they are friendly reliable and accommodating. They have some great employees from Jerry & Kyle in service to Zach in sales. This is the third new car I have purchased from them and will buy my next one there also. More

No Appointment I stopped in without an appointment for an oil change and tire rotation. The service center was able to service my vehicle immediately. Great service. I stopped in without an appointment for an oil change and tire rotation. The service center was able to service my vehicle immediately. Great service. More

very good . Because the service was good all around at Chapman Ford . I know not what else I might say if only I could do it over again . Because the service was good all around at Chapman Ford . I know not what else I might say if only I could do it over again . More

Went very smooth! I scheduled my service appointment easily through online scheduling. Dropped off my car on the scheduled day, was offered a shuttle ride. Mike kept m I scheduled my service appointment easily through online scheduling. Dropped off my car on the scheduled day, was offered a shuttle ride. Mike kept me updated throughout the day with the status and even notified me that my inspection needed done which I hadn't noticed. Even with the additional work, they had it ready and on time as they said they would. Overall great experience! More

Break service The mechanics at ford are awesome, they always do a great job. I have no complaints. I also feel conferable bringing my Buick to get worked on. The mechanics at ford are awesome, they always do a great job. I have no complaints. I also feel conferable bringing my Buick to get worked on. More

Great service Always treated well and they take care of all my auto need plus they always keep me updated on status of my vehicle plus they always give me a courteo Always treated well and they take care of all my auto need plus they always keep me updated on status of my vehicle plus they always give me a courteous ride to pick up my car More

Recall Work After receiving information directly from Ford, I was efficiently able to schedule my recall appointment and have the work done. The service represent After receiving information directly from Ford, I was efficiently able to schedule my recall appointment and have the work done. The service representative was very helpful, and the work was done right on schedule. An excellent service experience, overall. More

Survive I dropped my car off on Sunday night. They got to my car fist thing on Monday morning. Thank you for fitting my car in so quickly. I dropped my car off on Sunday night. They got to my car fist thing on Monday morning. Thank you for fitting my car in so quickly. More

Service experience Very prompt and accommodating and super friendly. They understood the need for quick yet high quality service. I was very impressed and would definite Very prompt and accommodating and super friendly. They understood the need for quick yet high quality service. I was very impressed and would definitely recommend Chapman ford to all friends and family. More

Tire Pressure Issue I had to bring the vehicle back after leaving the dealership because I noticed that they did not check my tire pressure and they were low. So that is I had to bring the vehicle back after leaving the dealership because I noticed that they did not check my tire pressure and they were low. So that is why I could only give it 4 stars. More