Chapman Ford Lancaster - Service Center

inspection I bought my car from the dealership and every time I have to deal with them they are always so pleasant and helpful. Im very happy I bought from chap I bought my car from the dealership and every time I have to deal with them they are always so pleasant and helpful. Im very happy I bought from chapman ford More

Quick and thorough I arrived a few minutes early for my appointment but they took me in right away. I added a couple minor items to my service list while I was checking I arrived a few minutes early for my appointment but they took me in right away. I added a couple minor items to my service list while I was checking in with Jerry and he said "no problem". Was actually surprised at how quickly my car was ready in spite of the additions. Very happy with the service and attention. More

It was great to find our repairs were were warrenty. We were having trouble with the truck no shifting & the dash board having warning signs on it. to Chapman Ford. They knew what the problem was & fxie We were having trouble with the truck no shifting & the dash board having warning signs on it. to Chapman Ford. They knew what the problem was & fxied it under warranty.. More

Very pleased with service. They very kindly got me in right away since I was already late for work. Everyone was pleasant and shop was clean. right away since I was already late for work. Everyone was pleasant and shop was clean. More

Fantastic I have had a great experience at this dealership over the past few weeks. I have worked with both Jerry Deshong and Mike Tufano during this time and I have had a great experience at this dealership over the past few weeks. I have worked with both Jerry Deshong and Mike Tufano during this time and both of them have been awesome. Jerry and Mike stayed in touch with me and kept me up to date throughout the process. I felt comfortable and in the know about each decision we had to make for my vehicle. I would highly recommend them to anyone looking for service! More

Great Service All The Way Around I always receive outstanding service at this location from sales to service. Repairs and services are always done on time or even before their estimat I always receive outstanding service at this location from sales to service. Repairs and services are always done on time or even before their estimated time. More

Great Job in servicing my vehicle & dealing with the 3rd party adjuster. Appreciative for shuttle services & loaner vehicle-this is a service that I value as a customer! party adjuster. Appreciative for shuttle services & loaner vehicle-this is a service that I value as a customer! More

Everything was performed as requested. Always had a good experience there. I know the dealership, personnel, and owners. I take pride in my vehicle and so do they. Jeremy Grossman is a top notch technician. experience there. I know the dealership, personnel, and owners. I take pride in my vehicle and so do they. Jeremy Grossman is a top notch technician. More

The experience at the Service Department was once again simply terrific. JERRY the service advisor, was great. Lined me up with a loaner, kept me informed of the progress with the repairs. In and out quick simply terrific. JERRY the service advisor, was great. Lined me up with a loaner, kept me informed of the progress with the repairs. In and out quickly and hassle free. This place rocks! I have a great salesman too....Scott Greiner. If the Chapman name isnt on your vehicle you paid too much....and your missing out on a great dealership experience. More