Chapman Ford Lancaster - Service Center

Great place for both service and sales. Looking forward to doing more business with them. People are pleasant and helpful. Not much more I can say to doing more business with them. People are pleasant and helpful. Not much more I can say More

Terrific service from extremely knowledgeable staff. Mike Tufano once again executed great customer service skills and communication. I am incredibly impressed each time I go into Chapman with the first Mike Tufano once again executed great customer service skills and communication. I am incredibly impressed each time I go into Chapman with the first class care and treatment he provides me as a customer. MIke kept me updated about the status of my vehicle several times throughout the day. Chapman of Lancaster consistently deals in open and honest terms. As a customer, I feel extremely confident that my vehicle will be returned to me in far better condition than when I dropped it off. More

Lancaster is the best parts and service rock, they know all cars not just Fords. I wouldn’t take my car any where else. Sales is great too all cars not just Fords. I wouldn’t take my car any where else. Sales is great too More

Excellence Everybody and everything was done well despite the Virus challenges. Way to Go TEAM! I will be back in the future. Thanks for everything. I apprec Everybody and everything was done well despite the Virus challenges. Way to Go TEAM! I will be back in the future. Thanks for everything. I appreciate it! More

I had water problem with my car. I didn’t know where the leak was and sent to the shop and their Water Dr. solved the problem with one visit leak was and sent to the shop and their Water Dr. solved the problem with one visit More

I needed an inspection done and my passenger window did not work. They had to send for the window motor and got all done in a few days. During this virus time that was good. not work. They had to send for the window motor and got all done in a few days. During this virus time that was good. More

My experience! I was early but the car was taken right in. I thought my inspection was late, but it was my Registration and it was taken care of with my Credit card I was early but the car was taken right in. I thought my inspection was late, but it was my Registration and it was taken care of with my Credit card. Everything was checked out but the paper work says Inspection expires in 09/20, does that mean I need to bring it in again? Robert is no longer living so I am still learning about car maintenance. More

Customer Service Mike T. was a great help insuring my car was serviced properly. I appreciate the outstanding job the tech did on recommending a 4 wheel alignment bec Mike T. was a great help insuring my car was serviced properly. I appreciate the outstanding job the tech did on recommending a 4 wheel alignment because my my tires were wearing on the shoulder. Mike kept me informed and even ensured my electric Fusion was charged. Ken More