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Chapman Ford Lancaster
Lancaster, PA
1,027 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,027 reviews
January 30, 2018
Very smooth transaction I have bought many many vehicles and Mike mumma helped make this purchase one the easiest that i have had so far. Will definitely be a returning custo I have bought many many vehicles and Mike mumma helped make this purchase one the easiest that i have had so far. Will definitely be a returning customer! Thank you More
by Newraptorowner
Employees Worked With
January 30, 2018
What can I say Scott has sold my family and friends multiple vehicles as well as the sole individual I would refer anyone to in a car buying situation. Scott goes a Scott has sold my family and friends multiple vehicles as well as the sole individual I would refer anyone to in a car buying situation. Scott goes above and beyond the call of duty with a no pressure attitude and very respectful. He makes the whole process easy going, fun, and friendly unlike the salesmen myths you may hear about. Must run in his blood because his family is in similar occupation I'm various industries and they treat people with the same respect. If you're looking for a great car buying experience Scott Greiner is 2nd to none and look forward to our next experience with him. More
by SBX216
Employees Worked With
Scott Greiner
January 28, 2018
Very helpful, and very nice My salesman Tony Torres was a great guy . He helped me find the truck I wanted and gave options for wahtbis going to be better for me My salesman Tony Torres was a great guy . He helped me find the truck I wanted and gave options for wahtbis going to be better for me More
by Messi10
Employees Worked With
Tony Torres
January 27, 2018
New vehicle purchase My wife and I purchased three new Fords from Scott and Chapman Ford. He’s always done everything to make sure we were very happy with our experience. My wife and I purchased three new Fords from Scott and Chapman Ford. He’s always done everything to make sure we were very happy with our experience. I would definitely recommend Scott and Chapman Ford for any vehicle purchase. More
by DougL
January 27, 2018
Great buying experience I have bought at least 8 vehicles from Scott over the years and have recommended him to friends. He has always been a great help, with anything I need I have bought at least 8 vehicles from Scott over the years and have recommended him to friends. He has always been a great help, with anything I need. I can’t imagine buying from anyone else. More
by Bill Helman
Employees Worked With
Scott Greiner
January 27, 2018
Awesome experience! Mike was super helpful throughout the entire process. He found us exactly what we were looking for. The whole process was fast and efficient. Overall Mike was super helpful throughout the entire process. He found us exactly what we were looking for. The whole process was fast and efficient. Overall an awesome experience! More
by Bigtrite2006
Employees Worked With
January 26, 2018
Spectacular I walked into Chapman Ford as an outsider. I was greeted by Tony as I was gazing the field full of pickup trucks. He was a well dressed gentleman who I walked into Chapman Ford as an outsider. I was greeted by Tony as I was gazing the field full of pickup trucks. He was a well dressed gentleman who was very kind as he made his approach. We had a little chat about trading in my truck for something a little newer. As we looked around I began to find that nothing on the lot with all the gizmos and gadgets I wanted was in my price range. Tony said he knows what I want and will keep his eyes open. It was simple, pleasant, and courteous. I hope to be back with a bigger budget or when the perfect truck arrives! More
by Amurr12
Employees Worked With
Tony Torres
January 26, 2018
Awesome experience Scott Greiner was excellent. The whole experience was very professional and it made my buying decision easy. Everything was seamless and i even got be Scott Greiner was excellent. The whole experience was very professional and it made my buying decision easy. Everything was seamless and i even got better financing than I had thought. Go to Chapman and ask for Scott. Easy - peasy. More
by Beach Brad
January 26, 2018
Buying a new car experience . Family like atmoshpere. Tony Torres was an exceptional sales person and very negotiable Tom the General manager was also very helpful! I am recommen Family like atmoshpere. Tony Torres was an exceptional sales person and very negotiable Tom the General manager was also very helpful! I am recommending to all my friends and family Chapman Ford ! More
by Robert.neff
Employees Worked With
Tony Torres, Andrew Proctor
January 26, 2018
Best Car Buying Experience Scott will work hard to get you the best deal and make your car buying experience a pleasant one. He is very professional and knowledgeable. Highly Scott will work hard to get you the best deal and make your car buying experience a pleasant one. He is very professional and knowledgeable. Highly recommend. More
by Tombold29
Employees Worked With
Scott Greiner
