Chapman Ford Lancaster

No stress 😊 Had a wonderful experience with Mike Mumma 😊 This is the first car I’ve ever financed and he made me feel at ease and thoroughly explained everything Had a wonderful experience with Mike Mumma 😊 This is the first car I’ve ever financed and he made me feel at ease and thoroughly explained everything to me. This is the perfect vehicle for me. I was really stressed about buying a car, thank you so much for making this experience easy and enjoyable!!!!! I will definitely be back when I’m ready to upgrade 😊 More

Great help from all very friendly environment Everyone was friensly, helpful. The sales rep was great. Was able to going over paperwork piece with questions if any. Was given a chance to drive my Everyone was friensly, helpful. The sales rep was great. Was able to going over paperwork piece with questions if any. Was given a chance to drive my car to see if I like it. More

Dropped Ball Morgan was great about getting us the truck we wanted to look at and Tony was friendly and helpful. Thank you, guys, for your help. Morgan was great about getting us the truck we wanted to look at and Tony was friendly and helpful. Thank you, guys, for your help. More

Unforgettable & amazing AS SOON AS I WALKED IN. Tony was so helpful once I walked in the door. Very patient and detailed towards all my questions helped out to the max!! Never seen such an awesome s Tony was so helpful once I walked in the door. Very patient and detailed towards all my questions helped out to the max!! Never seen such an awesome sales consultant. Will definitely recommend him to all my friends and family members who might want a car. More

100% Trustworthy~100% Reliable~10☆'s Why 10?'s? Chapman Ford deserves it! From the time I arrived, every employee who passed me spoke and smiled! My salesman, Jared Meshey is a 10? guy! Why 10?'s? Chapman Ford deserves it! From the time I arrived, every employee who passed me spoke and smiled! My salesman, Jared Meshey is a 10? guy! He has patience beyond belief! He needed it with me! I trust Jared. He is honest, caring and has an awesome personality. He made me feel like I was a family member wanting to buy a car. Jared is thorough. He stood outside the car that I decided to purchase, in windy snow, explaining info to me before he got inside the vehicle with me to explain every button, lever and object. He made sure I understood everything before I drove home. I love my 2014 Ford Escape Titanium! The ride is smooth and not noisy. It has plenty of seating room and lots of cargo space. Chapman Ford has existed for many years. Now you know why! The next time that I want a vehicle, Chapman Ford will see me again! If I was reading this, a 10? dealership would be good enough for me! More

Friendly salesman! Bought a used Ford certified vehicle. Great experience, salesman was informative, helpful, friendly, and no pressure! When we picked up vehicle, Mike Bought a used Ford certified vehicle. Great experience, salesman was informative, helpful, friendly, and no pressure! When we picked up vehicle, Mike was very patient explaining to us how things work in the vehicle. More

The best car buying experience This was the smoothest car buying experience I’ve ever had. Morgan set up the appointment for me with Jared. I let her know what I was interested in, This was the smoothest car buying experience I’ve ever had. Morgan set up the appointment for me with Jared. I let her know what I was interested in, she followed up with me, and answered a lot of my questions. Jared had the vehicles I was interested in ready to go the day of the appointment. The pricing was transparent, no going back and forth. He went above and beyond in customer service, and dealt with our trade in as well. We will definitely be back to work with him in the future. I absolutely love my new car! More

Excellent experience!!! From start to finish this was a very good experience. Tony helped me find the exact truck I was looking for and had it on the lot in 1 day. Tony was v From start to finish this was a very good experience. Tony helped me find the exact truck I was looking for and had it on the lot in 1 day. Tony was very professional and made this experience go smooth and fast. I highly recommend purchasing you vehicle from Chapman!!! More

Long Term Professional Relationship! I have purchased vehicles from Scott for over 25 years. My 3 children have acquired vehicles through him in the last couple of years as well. I would I have purchased vehicles from Scott for over 25 years. My 3 children have acquired vehicles through him in the last couple of years as well. I would highly recommend him if you are looking to buy a new or pre-owned vehicle. Along with being a good communicator, he keeps the process very simplistic and makes the car buying experience stress-free. He is a true professional! More

Very Happy Person I was s o surprised to come into a dealership and feel no sales pressure and where I felt like I could make my decision on what I wanted in a car Tony I was s o surprised to come into a dealership and feel no sales pressure and where I felt like I could make my decision on what I wanted in a car Tony gave us that opportunity with no pressure More