Chapman Ford Lancaster
Lancaster, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great truck buying experience Everyone at the dealership was very friendly and helpful. I had Jared Meshey as my salesman and the guys got a great personality. Jared helped me thro Everyone at the dealership was very friendly and helpful. I had Jared Meshey as my salesman and the guys got a great personality. Jared helped me through my buying decision and was never pushy. Chapman was the most competitive deal in the area for the new vehicle and trade in. I’ve bought many vehicles before and I would highly recommend Jared and Chapman Ford. More
Awesome experience! 5 stars sums up the service, consideration of our needs and finances and the genuiness of our sales consultant, Mike Mumma. He took his time with us, 5 stars sums up the service, consideration of our needs and finances and the genuiness of our sales consultant, Mike Mumma. He took his time with us, was personable and up front with what he could do for us and he came through! Thank you for my new vehicle. More
Jared meshey Always a great experience at Chapman, always acknowledged when walking in the door. True to time estimate when getting work done on my vehicle. Great Always a great experience at Chapman, always acknowledged when walking in the door. True to time estimate when getting work done on my vehicle. Great place overall More
Very approachable I don't normally write reviews but I had a take a second to recognize the great customer service I received from Jared and Morgan. I haven't got that I don't normally write reviews but I had a take a second to recognize the great customer service I received from Jared and Morgan. I haven't got that kind service from other dealerships it was very refreshing to be treated like a person instead of someone's commission. I will definitely buy my next car from Chapman Ford. More
Great customer service throughout the entire exprience! I recently stopped into Ford to have my previous car serviced and decided to take a look at options for my next lease as the current lease was about t I recently stopped into Ford to have my previous car serviced and decided to take a look at options for my next lease as the current lease was about to end. Jared was the sales person that greeted me and showed me around. He was extremely knowledgeable and personable. He answered every single one of my questions and really worked to find the best deal for me. I came back a few days later to test drive a few more cars with my boyfriend before making a decision. Jared was understanding of my inability to make a decision. He allowed me to test drive both the Escape and Edge and thoroughly explained each of the vechiles features. I took that evening to make a decision and got back to Jared the next day with the decision to lease a new Edge. On delivery day, Jared was organized and extremely helpful. Throughout the entire process Jared made me feel like family. I would highly recommend Jared to anyone looking to buy or lease a ford. I am currently on my 5th Ford lease and can honestly say I could not be happier with the customer service I received from both Jared and the Chapman Ford staff. More
Very helpful with the whole car buying process for a first time buyer thank you so much ...you guys worked your magic. I defiantly recommend this dealership with the whole car buying process for a first time buyer thank you so much ...you guys worked your magic. I defiantly recommend this dealership More
Very helpful staff! Thankful for attentive service. Tony was patient and explained in detail all of our options. He was knowledgeable about the features of our new Fusi Thankful for attentive service. Tony was patient and explained in detail all of our options. He was knowledgeable about the features of our new Fusion. Shop Chapman! More
Tony is awesome :) Tony was great! He did not pressure us into buying something we didn't want. He was laid back and very helpful through everything. He's even helping u Tony was great! He did not pressure us into buying something we didn't want. He was laid back and very helpful through everything. He's even helping us with a second car, too! More
Bought a car I bought a Fusion from Mike Mumma. I had a great experience no pessure. Was very good at showing and explaining all the features of the car. I bought a Fusion from Mike Mumma. I had a great experience no pessure. Was very good at showing and explaining all the features of the car. More
You ask, they deliver! When I was ready to upgrade my car, I knew exactly what I was looking for. I went into the dealership and met Mike. He list Ned to what I wanted and w When I was ready to upgrade my car, I knew exactly what I was looking for. I went into the dealership and met Mike. He list Ned to what I wanted and was able to provide me the car I wanted and at a fair price as well! They kept me within my budget! More