Chapman Ford Lancaster

Mike Mumma Extra ordinary sales person The sales team, especially Mike Mumma, was extremely efficient fast and accommodating to my automotive needs. Anyone who buys a Ford Needs to see Mi The sales team, especially Mike Mumma, was extremely efficient fast and accommodating to my automotive needs. Anyone who buys a Ford Needs to see Mike More

No hassle New car Buying a new car can be difficult. Especially when you're not even prepared to start looking. After my car was hit and later determined totaled I was Buying a new car can be difficult. Especially when you're not even prepared to start looking. After my car was hit and later determined totaled I was faced with the challenge of purchasing a new vehicle with a limeted amount of time. After going to a few car dealerships and also searching online I became overwhelmed with the constant phone calls and emails checking in on my decision. Once I got to Chapman Ford I met a man Mike who was extremely helpful and patient. I didn't have to look at many different vehicles to feel comfortable in one, and he helped me feel comfortable in my decision. Chapman Ford was able to get me set up entirely with my vehicle within just a few days. I would recommend them to anyone in search of a new vehicle, who doesn't want any added stress, and can feel confident on a purchase. More

Perfect fit and perfect timing We had purchased a 2010 fusion from this dealership back in 2011. The experience than and the vehicle itself were the main reasons we returned when lo We had purchased a 2010 fusion from this dealership back in 2011. The experience than and the vehicle itself were the main reasons we returned when looking to purchase a truck. When arriving on the lot we were greeted by Mike, who after just a couple of quick questions(price range, reason for purchase) directed us to the perfect choice for our needs. More

My first car This was my first car I was buying and they helped me out with everything. They explained everything to me so I wouldn’t be confused and made sure I w This was my first car I was buying and they helped me out with everything. They explained everything to me so I wouldn’t be confused and made sure I was comfortable with everything they were telling me! They are all very friendly and super kind about everything! Overall my first car buying experience was wonderful! More

Great experience buying a truck I had a great time buying a truck from Tony Torres. I would looking to buy a car or truck. Five more words are here. I had a great time buying a truck from Tony Torres. I would looking to buy a car or truck. Five more words are here. More

Great Customer Service Start to Finish From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some fine people who all fill their roles at Chapman very well. My wife & I were treated with respect & professionalism as it related to our questions, concerns & our price range. All were met to our complete satisfaction. You won't go wrong at this dealership if you're in search of your next vehicle. More

NO Pressure! From the moment I walked into the dealership Tony treated me like a person. He genuinely listened to what I was looking for in a vehicle and at no poi From the moment I walked into the dealership Tony treated me like a person. He genuinely listened to what I was looking for in a vehicle and at no point did he attempt to push other options on me. He was professional, attentive and caring about MY search for MY perfect vehicle. Throughout the whole process I felt I was in control and Tony went above and beyond to meet my needs. Tony has given me a whole new outlook on car salesmen, completely pressure free! More

Excellent service! We could not have been more pleased by the service we received! Knowledgeable, fair pricing and above and beyond service!! The came and picked us up a We could not have been more pleased by the service we received! Knowledgeable, fair pricing and above and beyond service!! The came and picked us up at our home and took us to the dealership so we could complete paperwork! This is our familt’s Third purchase from here! We won’t hesitate to return when we’re looking again!! Kudos to , Tony, our salesman! More

Mike did a great job! Awesome experience! Got an awesome deal and drove it home same day! Fair price for the trade in and a great deal on an awesome car. Awesome experience! Got an awesome deal and drove it home same day! Fair price for the trade in and a great deal on an awesome car. More