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Chapman Ford Lancaster
Lancaster, PA
1,014 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,014 reviews
May 12, 2018
Great dealership awesome customer service and a well organized sales team...I was satisfied with my trade value and the price of the vehicle I purchased dealership awesome customer service and a well organized sales team...I was satisfied with my trade value and the price of the vehicle I purchased More
by Kyle
Employees Worked With
May 12, 2018
Friendly staff, great experience Straight forward honest buying process, made easy as possible by the entire staff! They staff wasn't rushing us even though we came on a Friday night, Straight forward honest buying process, made easy as possible by the entire staff! They staff wasn't rushing us even though we came on a Friday night, ask for Jared and you'll leave happy More
by GeeCoak
May 12, 2018
Great service!!!! This is our 3rd purchase from Chapman Ford and will keep coming back! Jared Meshy was very knowledgeable, prompt, and his customer service was awesom This is our 3rd purchase from Chapman Ford and will keep coming back! Jared Meshy was very knowledgeable, prompt, and his customer service was awesome! Thank you! I love my new car! Beth Kilpatrick More
by Bethk
Employees Worked With
May 12, 2018
Mark Kilpatrick Jared is an excellent representative and I would recommend him to a friend or family member. If and when I by another new vehicle, I will come see Jar Jared is an excellent representative and I would recommend him to a friend or family member. If and when I by another new vehicle, I will come see Jared. More
by Mark
Employees Worked With
May 07, 2018
Great service, will work with your desired budget! I had a great experience with Mike at Chapman Ford Lancaster, he was super helpful and knowledgeable! He worked to get to my desired price and was the I had a great experience with Mike at Chapman Ford Lancaster, he was super helpful and knowledgeable! He worked to get to my desired price and was there to help me with all of the features after I signed all the paperwork. Definitely recommend!! More
by Bcs61003
Employees Worked With
April 30, 2018
Rock out with your app out Was a pleasure working with Jared on our new vehicle purchase. He was very patient answering all of questions. Chapman Ford gave us a better deal then Was a pleasure working with Jared on our new vehicle purchase. He was very patient answering all of questions. Chapman Ford gave us a better deal then we even hoped for. We will be back for our next vehicle purchase. Hopefully my wife let's me drive the Escape soon. Go-to Chapman Ford of Lancaster, and ask for Jared and enjoy your car buying experience!👍 More
by FirstOnRaceDay
Employees Worked With
April 30, 2018
Great truck buying experience Everyone at the dealership was very friendly and helpful. I had Jared Meshey as my salesman and the guys got a great personality. Jared helped me thro Everyone at the dealership was very friendly and helpful. I had Jared Meshey as my salesman and the guys got a great personality. Jared helped me through my buying decision and was never pushy. Chapman was the most competitive deal in the area for the new vehicle and trade in. I’ve bought many vehicles before and I would highly recommend Jared and Chapman Ford. More
by Glock
Employees Worked With
April 30, 2018
Awesome experience! 5 stars sums up the service, consideration of our needs and finances and the genuiness of our sales consultant, Mike Mumma. He took his time with us, 5 stars sums up the service, consideration of our needs and finances and the genuiness of our sales consultant, Mike Mumma. He took his time with us, was personable and up front with what he could do for us and he came through! Thank you for my new vehicle. More
by Jeepgirl
April 24, 2018
Very approachable I don't normally write reviews but I had a take a second to recognize the great customer service I received from Jared and Morgan. I haven't got that I don't normally write reviews but I had a take a second to recognize the great customer service I received from Jared and Morgan. I haven't got that kind service from other dealerships it was very refreshing to be treated like a person instead of someone's commission. I will definitely buy my next car from Chapman Ford. More
by Yoderps
April 24, 2018
Jared meshey Always a great experience at Chapman, always acknowledged when walking in the door. True to time estimate when getting work done on my vehicle. Great Always a great experience at Chapman, always acknowledged when walking in the door. True to time estimate when getting work done on my vehicle. Great place overall More
by Laurenpstyer
Employees Worked With
