Chapman Ford Lancaster

NO Pressure! From the moment I walked into the dealership Tony treated me like a person. He genuinely listened to what I was looking for in a vehicle and at no poi From the moment I walked into the dealership Tony treated me like a person. He genuinely listened to what I was looking for in a vehicle and at no point did he attempt to push other options on me. He was professional, attentive and caring about MY search for MY perfect vehicle. Throughout the whole process I felt I was in control and Tony went above and beyond to meet my needs. Tony has given me a whole new outlook on car salesmen, completely pressure free! More

My first car This was my first car I was buying and they helped me out with everything. They explained everything to me so I wouldn’t be confused and made sure I w This was my first car I was buying and they helped me out with everything. They explained everything to me so I wouldn’t be confused and made sure I was comfortable with everything they were telling me! They are all very friendly and super kind about everything! Overall my first car buying experience was wonderful! More

Great experience buying a truck I had a great time buying a truck from Tony Torres. I would looking to buy a car or truck. Five more words are here. I had a great time buying a truck from Tony Torres. I would looking to buy a car or truck. Five more words are here. More

Great Customer Service Start to Finish From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some From the time I sent the first inquiry email on Monday morning until we were driving the Escape off the lot as our own Wednesday morning we meet some fine people who all fill their roles at Chapman very well. My wife & I were treated with respect & professionalism as it related to our questions, concerns & our price range. All were met to our complete satisfaction. You won't go wrong at this dealership if you're in search of your next vehicle. More

Excellent service! We could not have been more pleased by the service we received! Knowledgeable, fair pricing and above and beyond service!! The came and picked us up a We could not have been more pleased by the service we received! Knowledgeable, fair pricing and above and beyond service!! The came and picked us up at our home and took us to the dealership so we could complete paperwork! This is our familt’s Third purchase from here! We won’t hesitate to return when we’re looking again!! Kudos to , Tony, our salesman! More

Mike did a great job! Awesome experience! Got an awesome deal and drove it home same day! Fair price for the trade in and a great deal on an awesome car. Awesome experience! Got an awesome deal and drove it home same day! Fair price for the trade in and a great deal on an awesome car. More

Awesome experience We were very grateful for all the hard work that Mike put into getting is qualified and making sure that Jon got exactly the truck that he wanted. Tha We were very grateful for all the hard work that Mike put into getting is qualified and making sure that Jon got exactly the truck that he wanted. Thank you so much for everything that you did for us Chapman Ford. More

Great experience I walked in have an idea of what i wanted to look at and i was directed in that direction right away. I was not pressured into anything during the buy I walked in have an idea of what i wanted to look at and i was directed in that direction right away. I was not pressured into anything during the buying process. I was also explained step by step of the trade in and buying process. They are very friendly and want you to do what is best for yourself. More

Low pressure, we want to make sure you're happy dealership Tony is a great salesman. NO PRESSURE at all. Went back and forth from the dealership to the lot Idk how many times getting keys for different eacapes Tony is a great salesman. NO PRESSURE at all. Went back and forth from the dealership to the lot Idk how many times getting keys for different eacapes as we changed our minds on which ones we wanted to test drive. After we decided, he had the finance manager come over and explain leasing vs. buying, never hurried us to sign. Then he set up the ford pass system _ washed/ prepped car while we signed all the paperwork. Took us back out to the car_explained all the technology, synced my wifes phone, made sure we understood everything and it was even 30 minutes after they closed! It was always " no problem- glad to do it." Best car buying experience I've had yet! The manager and finance people were great also. No rush- even though it was getting close to their closing time. More

No pressure, friendly staff Zach was the most “no pressure” car salesman we’ve ever experienced. If we feel pressured, we walk. This was certainly not the case with Zach and h Zach was the most “no pressure” car salesman we’ve ever experienced. If we feel pressured, we walk. This was certainly not the case with Zach and his team at Chapman. More