Chapman Ford Lancaster

Great to deal with. I would recommend Chapman Ford to anyone looking for a vehicle.Sales people are great,not aggressive like most.Katie Russell was a pleasure to meet a I would recommend Chapman Ford to anyone looking for a vehicle.Sales people are great,not aggressive like most.Katie Russell was a pleasure to meet and deal with,she was like a friend i've known for years, which made the sale much easier.Very satisfied with my toyota (taco).Thanks again Katie for a pleasurable experience.Tom. More

Best salesman around! My Fiancé and I purchased a 2017 F-150 from Mike Mumma and it was a fantastic experience. Best salesman around, will definitely be purchasing our futu My Fiancé and I purchased a 2017 F-150 from Mike Mumma and it was a fantastic experience. Best salesman around, will definitely be purchasing our future vehicles from him. More

Happy with our experience at Chapman Ford Lancaster My husband and I came in to purchase a used Mazda CX5. Mike Mumma came out to greet us in the lot while we were looking around. He was very welcomin My husband and I came in to purchase a used Mazda CX5. Mike Mumma came out to greet us in the lot while we were looking around. He was very welcoming and knowledgeable about the cars on the lot. We felt like Mike was working for us rather then the Company and this is what made us purchase the vehicle from Chapman. The follow up has been great and we are extremely happy with the whole process and would buy a car from Mike again! More

Fast and friendly I purchased a 2013 Ford Fusion from mike Mumma. It was a great experience and would definitely buy a vehicle from him in the future! I purchased a 2013 Ford Fusion from mike Mumma. It was a great experience and would definitely buy a vehicle from him in the future! More

Found the perfect car for a college student My experience at chapman Ford was awesome. Upon my first arrival there I was simply looking around the lot for a car that would replace my dying '06 M My experience at chapman Ford was awesome. Upon my first arrival there I was simply looking around the lot for a car that would replace my dying '06 Mitsubishi Outlander. A sales rep Mike Tufano approached me as I drove around and asked if he could be of any help. I explained to him what I was looking for and within minutes I was test driving a 2012 Ford Escape. It was the perfect fit for my driving needs and I was more than pleased with Mike's help in the process. He was very accommodating throughout the process, bringing the car to their Columbia location so I could compare it side-by-side with a similar vehicle, rescheduling our appointments without a problem, and overall being very personable and friendly throughout. Would definitely recommend this dealership and Mike to anyone of my friends or family! More

Hassle free buying experience Everyone I met was helpful and understanding and they were straightforward as well. I was a little indecisive at first and they helped me make up my m Everyone I met was helpful and understanding and they were straightforward as well. I was a little indecisive at first and they helped me make up my mind and get what I wanted More

Great experience at Chapman Tony, Did a wonderful job with helping me find a new truck. He exceeded my expectations with going above and beyond what I could have wished for. Appr Tony, Did a wonderful job with helping me find a new truck. He exceeded my expectations with going above and beyond what I could have wished for. Appreciate it Tony. Keep up the good work. More

Highly recommend Chapman of Lancaster! First time leasing a vehicle. Tony did an excellent job explaining the process to me. Ray made the paperwork part painless. Huge selection, clean fa First time leasing a vehicle. Tony did an excellent job explaining the process to me. Ray made the paperwork part painless. Huge selection, clean facility , very friendly staff. Excellent customer service. Definitely recommend to anyone looking for a vehicle! More

Experience at your Dealership I was looking for a New Truck and I came across Chapman Ford. I did walking the Dealership I was approached By Katie Russell. I told her I was just lo I was looking for a New Truck and I came across Chapman Ford. I did walking the Dealership I was approached By Katie Russell. I told her I was just looking. She said that's fine and let me Look around and gave me her Card she didn't Harass me or Pressure me by Following me Around witch I Liked. I left and just need to think. So I went back and was Looking around once more a salesman came out I told them I was working with Katie and He went away and told Katie I was there. She came out and reintroduced herself we talk and she said any questions I will be inside witch was good. I went in and asked her if we could talk a Ride in a truck she said Ya let me get the key. We walk to the Truck and couldn't get it out so she went back to get the Blocked Car Keys and always had a smile on. We drove around and talked about the Truck. Went back and put some money down on the Truck. I went and called my Bank and Had a Bunch of Problems Katie was off that day. She was Dealing with the Bank so that I could get into this Truck. Katie went up and Beyond the call of what she need to do. Katie didn't need to do what she did she is a Very Personal person and will do what every she need to do to help that person. You have a very Dedicated Employee. If anyone at the Dealership needs to talk to me Katie has my number so get it from her and call me More

Smooth, efficient and professional Zach Harpin was a pleasure to work with. He took the time to listen to what we needed in a family vehicle and was in no way high pressure. He is very Zach Harpin was a pleasure to work with. He took the time to listen to what we needed in a family vehicle and was in no way high pressure. He is very knowledgeable on the product and works very efficiently to assist in the entire transaction. I would definitely recommend him to family and friends. More