Chapman Ford Lancaster

Going the Extra Mile for Customers John Meshy and Jon (in finance Dept) were genuine and accommodating to meet our needs. We came in indecisive as to what we were looking for in a car. John Meshy and Jon (in finance Dept) were genuine and accommodating to meet our needs. We came in indecisive as to what we were looking for in a car. They found us a car under our budget and treated us like family. We will definitely come back in the future to purchase our next car from them. Thank you for going the extra mile for us! More

Like the new building and service guy Jerry was great about We will always come there for work on our car. Great people there we had a great salesman when we bought the car. This is the third car we bou We will always come there for work on our car. Great people there we had a great salesman when we bought the car. This is the third car we bought from you. More

Great dealership We love this dealership!!!! We have had 2 great experiences. We have bought 2 vehicle's in the last year and both are great. Thank you We love this dealership!!!! We have had 2 great experiences. We have bought 2 vehicle's in the last year and both are great. Thank you More

Explore purchase made simple . I would like to thank Katie at Chapman Ford for her assistance with purchasing our newest vehicle.. She guided us threw the paper work with efficien I would like to thank Katie at Chapman Ford for her assistance with purchasing our newest vehicle.. She guided us threw the paper work with efficiency and ease . This was the most fun and easiest vehicle purchase we have ever made . However Chapman Ford did not obtain a second key for us for the vehicle and would not stand behind in providing one . They want to do charge an extra $500 for that, That was very poor them Thank you Ryan and Jess More

Ford Focus Lease Chapman Ford (and especially Katie Russell) we’re professional, welcoming, and most of all helpful in providing me a car at a great price! Katie showe Chapman Ford (and especially Katie Russell) we’re professional, welcoming, and most of all helpful in providing me a car at a great price! Katie showed great patience and perseverance in helping me find a car that I knew I would love for the years to come. I would do business with her again in a heartbeat. Thank you for a great experience! More

Personal and Professional Knowledgeable sales associates work with you to find the right vehicle at the right price. Jared helped me get the financing I needed. The general man Knowledgeable sales associates work with you to find the right vehicle at the right price. Jared helped me get the financing I needed. The general manager, Frank, has fostered a great culture as Chapman gets ready to move to a bigger and better facility. More

Made buying easy Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 i Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 in the auction with the options I gave them, definitely made the experience a lot easier with A++ customer service More

Excellent Customer Service At my recent experience with this dealer ship I received excellent customer service. My salesman, Zach Harpin, was very friendly, knowledgeable and ju At my recent experience with this dealer ship I received excellent customer service. My salesman, Zach Harpin, was very friendly, knowledgeable and just did everything he could to make the process as smooth as possible. Would definitely recommend this dealership and salesman to my friends and family. More

Excellent costumer service! I came to Chapman Ford looking for a vehicle, not knowing exactly what I wanted. Zach Harpin, a sales associate there gave me one of the best costumer I came to Chapman Ford looking for a vehicle, not knowing exactly what I wanted. Zach Harpin, a sales associate there gave me one of the best costumer service expierences. He made sure to listen to what I wanted and he was able to meet every criteria that I asked for. He made sure I was leaving with the best deal and one Pristine car! He is very knowledgeable and would always find out (if he didn’t know already) every answer to all of my questions. I absolutely could not be more happy and satisfied with my experience there and I would recommend Zach Harpin as your sales associate to anyone! He wasn’t overwhelming or pushy at all. He worked with me in a very sensible manner and took his time! He made sure I was leaving with what I came for or even better. Thanks again Zach! More

Amazing Customer Service! Wasent sure what to expect after other terrible experiences but Zach was very knowledgeable, friendly and will get you into the right car the fits you Wasent sure what to expect after other terrible experiences but Zach was very knowledgeable, friendly and will get you into the right car the fits your needs! More