Chapman Ford Lancaster

GREAT Buying Experience at CHAPMAN FORD The buying experience at Chapman Ford was great. From the ease of turning in my leased 2017 Explorer to Chapman Ford searching for a 2018 Explorer tha The buying experience at Chapman Ford was great. From the ease of turning in my leased 2017 Explorer to Chapman Ford searching for a 2018 Explorer that I was looking to purchase with the color and equipment packages I was looking for. AND it continued with getting me the financing for the new vehicle that fit my budget. Everyone involved put their best foot forward and made those experience quick and easy and enjoyable. I would highly recommend Chapman Ford to anyone looking to buy a vehicle. I especially wanted to thank Tony Torres who went out of his way and resolved a few minor vehicle issues. Hopefully I named all that were involved in the purchase of my 2018 EXPLORER XLT. More

Easy buying experience and friendly team. Tony explained all the functions of the vehicle to me and handled all the paperwork and questions I had. and friendly team. Tony explained all the functions of the vehicle to me and handled all the paperwork and questions I had. More

Exceptional car, price & service!!! Wow! The experience and friendliness I received from Mike was exceptional! Mike worked with me and made my day . I will recommend Chapman Ford and my Wow! The experience and friendliness I received from Mike was exceptional! Mike worked with me and made my day . I will recommend Chapman Ford and my salesman Mike to everyone. Thank you so much! More

Purchase 2011 F 150 Super Crew KIng Ranch I had been looking for a good used King Ranch pickup. My little '06 Rancher had served me well but it was time to move up to something larger. Contact I had been looking for a good used King Ranch pickup. My little '06 Rancher had served me well but it was time to move up to something larger. Contacted the dealership and Morgan set up an appointment to come up and see it. Katie was our sales person and she did a great job. She was prompt and was able to answer any questions we had and was quick to get back with us with any information from her manager. We got a good trade in on the Ranger. The cosmetic issues with the F 150 front bumper where handled right at the dealer's paint/body shop and looks great afterward. Jared was a great help explaining the out of state purchasing and registration process. We are very pleased. Great vehicle at a good price, we intend to use and enjoy it for many years to come. Thanks again to Katie for a great sales experience. Larry & Karen Bohlen Severn, Maryland More

Satisfied Customer Great experience...truck runs great! My previous pickup was a Ford from this dealer. Ran like a champ and had very few repairs over the years. Great experience...truck runs great! My previous pickup was a Ford from this dealer. Ran like a champ and had very few repairs over the years. More

Always an amazing car buying experience! The employees at Chapman are always so patient and informative. They're never pushy and will do everything they can to work with you. Tony is incredib The employees at Chapman are always so patient and informative. They're never pushy and will do everything they can to work with you. Tony is incredible!! Going above and beyond and answering questions for me even after the sale! Jim did an amazing job locating the exact car and exact color I wanted. It was a challenging request and he accomplished it in a very timely manner. Ray was very informative and helped me get through the paperwork very quickly and explained everything I was signing. The contract was everything I had a agreed to, no last minute surprises! I would highly recommend this dealership to anyone! More

Lots of Options & Very Knowledgeable The onsite selection is quite expansive and if they don’t have it they will find it for you. Tony is also very knowledgeable about all the vehicles Fo The onsite selection is quite expansive and if they don’t have it they will find it for you. Tony is also very knowledgeable about all the vehicles Ford offers, new and used. More

Great customer service Awesome service and knowledgeable sales person. Tony was very pleasant and went over and beyond to make my buying experience a pleasure!! Most definit Awesome service and knowledgeable sales person. Tony was very pleasant and went over and beyond to make my buying experience a pleasure!! Most definitely would purchase another car from Tony. More

Great experience all around!!!!! Zach Harpin is a great sales person. I believe he would make a great sales manager some day. He went above and beyond to find me the right vehicle. He Zach Harpin is a great sales person. I believe he would make a great sales manager some day. He went above and beyond to find me the right vehicle. He found the right vehicle at the right price within my budget. Thanks to him, I have a nice vehicle. He did everything that a great salesman does and is professional and straightforward. No xx. Very knowledgeable, friendly and respectful. No pressure to buy in any way. I was also treated great by Business manager Jared Meshey, another professional. He answered all of our questions and was great to deal with. He was so kind, he gave me a cool gift from an Eagles game. I would definitely buy another vehicle from them again and send those searching for a vehicle their way. Thanks, Zach and Jared!!!! You guys rock!!!!!!!! More