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Chapman Ford Lancaster
Lancaster, PA
1,021 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,021 reviews
June 15, 2023
Had a great experience working with Tyler and purchasing my car. Would highly recommend Tyler and the dealership. my car. Would highly recommend Tyler and the dealership. More
by atcbeth
Employees Worked With
June 13, 2023
Buying cars from Scott Greiner for decades. He is what brought me to the Chapman dealership. Everyone I worked with there was great! He is what brought me to the Chapman dealership. Everyone I worked with there was great! More
by Eckflooringllc
May 22, 2023
Chapman Ford and our sales rep Lino De La Rosa were awesome. They heard what we were looking for, and without any pressure worked out the perfect, used vehicle for our commuting needs. Great experi awesome. They heard what we were looking for, and without any pressure worked out the perfect, used vehicle for our commuting needs. Great experience. More
by mernmac06
May 15, 2023
I found my unicorn! I had specific requests in regard to my Bronco. Found one at a dealer where they couldn't get it transferred and it was sold. I gave up on my searc I had specific requests in regard to my Bronco. Found one at a dealer where they couldn't get it transferred and it was sold. I gave up on my search but they didn't? They kept looking and found exactly what I wanted! Alvonte Addison was the best - personable, engaging, diligent and truly interested in what I wanted. A great experience! More
by valerie.dexter
Employees Worked With
May 11, 2023
John Hatzis was very kind and helpful to my needs for a new vehicle. I knew what I wanted and he had it ready even though I was a last minute appointment for him. He wasn’t a pushy salesman trying to give new vehicle. I knew what I wanted and he had it ready even though I was a last minute appointment for him. He wasn’t a pushy salesman trying to give me what I didn’t need. The dealership was patient and helpful and I love my car from them. More
by renweid85
May 09, 2023
I just purchased another Ford Escape from Chapman Ford of Lancaster. The whole process of trading in my old Escape and purchasing a new one was quick and easy. I am very satisfied with Chapman Ford and their Lancaster. The whole process of trading in my old Escape and purchasing a new one was quick and easy. I am very satisfied with Chapman Ford and their sales team. Lino De La Rosa and Jared Meshey are very knowledgeable and were a great help. My experience with Chapman Ford of Lancaster has been a great one since my first purchase in 2019. I highly recommend this dealership. More
by Joe N
May 04, 2023
Had an excellent buying experience at Chapman Ford in Lancaster. Dashawn was great to work with and made sure the sale went smoothly. Will definitely go back to him and this dealer in the future. Lancaster. Dashawn was great to work with and made sure the sale went smoothly. Will definitely go back to him and this dealer in the future. More
by Bmoore3134
March 20, 2023
Working with Scott Greiner (Sales) and Jared Meshey (Business Manager) has been a breeze on the last few cars. Nothing but the best from these guys. Never felt more comfortable and trusting going throu (Business Manager) has been a breeze on the last few cars. Nothing but the best from these guys. Never felt more comfortable and trusting going through the process then with these guys! More
by StephenMin
March 07, 2023
I can’t thank Erik enough for how easy he and the team at Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours l Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours later. I truly wasn’t expecting to be driving away in a new car yesterday. Thank you for your hospitality and making dreams come true. I’d definitely recommend Chapman to my friends and Family. This was by far the best car buying experience I’ve ever had in my life. Thank you again! More
by Jes
February 14, 2023
Lino De La Rosa was great during my recent purchase of a 2023 F150 Lightning. Even though it is a newer type of vehicle for Chapman, Lino was able to walk me though the new truck seamlessly. The attention 2023 F150 Lightning. Even though it is a newer type of vehicle for Chapman, Lino was able to walk me though the new truck seamlessly. The attention to detail, follow-up and overall customer service were incredible! More
by Jeremy Strathmeyer
Employees Worked With
Other Employees :
Lino De La Rosa - Familia
