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Chapman Ford Lancaster
Lancaster, PA
1,028 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,028 reviews
May 20, 2019
Always a great experience! It is always a smooth process of finding the vehicle I want, getting the paperwork done and taking delivery of my new vehicle! Everyone there is frien It is always a smooth process of finding the vehicle I want, getting the paperwork done and taking delivery of my new vehicle! Everyone there is friendly and helpful! They don’t stop working to make you happy with your purchasing decision. More
by webclif23
Verified Customer
April 24, 2019
"Great Experience!" Had a fantastic experience buying my vehicle from Chapman Ford of Lancaster. Ronny Gomez is great to work with. It was a one-stop shop for all of my q Had a fantastic experience buying my vehicle from Chapman Ford of Lancaster. Ronny Gomez is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Ronny Gomez, Jared Meshey and Chapman Ford of Lancaster. More
by Happycustomer!
March 31, 2019
Proud customer I was searching for the perfect jeep for sometime and we stopped in because we spotted "the" Jeep , I Immediately fell in love. It had everything I wa I was searching for the perfect jeep for sometime and we stopped in because we spotted "the" Jeep , I Immediately fell in love. It had everything I wanted and more. Ronny Gomez went above and beyond to help me make my dream jeep happen for me. I could not be more happier with everything the entire staff did for us , The cheesy grin I have is now permanent. More
by JaVa Kell
Employees Worked With
Ronny Gomez
March 22, 2019
Father son cars My parents went here for there car and I happened to be in the market as well and almost made me go here because of the service and I know why. For so My parents went here for there car and I happened to be in the market as well and almost made me go here because of the service and I know why. For someone who did this experience for the first time in my own they mad it so simple and didn't try to "swindle" me. I will remember t his moment and it made me feel very proud of myself More
by Beals09
March 19, 2019
Experience, Commitment, Service We have purchased several vehicles from Scott over many, many years! Chapman and Scott have a commitment to the customer...Sales, Service and Parts... We have purchased several vehicles from Scott over many, many years! Chapman and Scott have a commitment to the customer...Sales, Service and Parts...Exceptional! More
by ☘️Grace
March 16, 2019
Great deal on a truck and very helpful Jesse was great! He really listened to us and helped keep the finances where we needed them to be. I would recommend the whole dealership and Jesse to Jesse was great! He really listened to us and helped keep the finances where we needed them to be. I would recommend the whole dealership and Jesse to anyone looking for a vehicle. More
by Holly and Dan
Employees Worked With
Jesse Baker
March 16, 2019
Great experience Ronny was great to work with, very personable, and listened to what I wanted. I would definitely would not hesitate to work with him again. Ronny was great to work with, very personable, and listened to what I wanted. I would definitely would not hesitate to work with him again. More
by Jillian
Employees Worked With
Ronny Gomez, Ray Garraffa
March 12, 2019
Great Experience Jesse did an excellent job working with us on the purchase of our vehicle. He answered all questions and we never felt any pressure to purchase. Very Jesse did an excellent job working with us on the purchase of our vehicle. He answered all questions and we never felt any pressure to purchase. Very impressed with everyone at the dealership and their willingness to get the deal we needed. Will definitely have them at the top of the list for our next vehicle. More
by Nisshouse
Employees Worked With
Jesse Baker
March 09, 2019
Amazing salesman Jesse listened to what we wanted and needed. Didn’t try to sale us over what we could afford. Will Recommend Jesse to anyone looking for a car! Jesse listened to what we wanted and needed. Didn’t try to sale us over what we could afford. Will Recommend Jesse to anyone looking for a car! More
by Tonymikesmom
February 10, 2019
Chapman Ford Service Department Friday I had an appointment at the new location of Chapman Ford in Lancaster PA. Beautiful building and great set up at the service department. Mike D Friday I had an appointment at the new location of Chapman Ford in Lancaster PA. Beautiful building and great set up at the service department. Mike Delaney was who helped me and was extremely courteous and helpful. Mike was able to answer questions I had and very helpful. The waiting area is fabulous! Very comfortable seating and nice big TV’s. The service area was very busy but everyone was accommodating and helped keep the customers moving in and out. When the truck was done they pulled it in under the breezeway and again very accommodating. Great job to everyone. Anyone looking for a great place to purchase or get service on your vehicle, you have to give Chapman a try....you will love it. Terrific service experience at Chapman Ford of Lancaster. Corinna Markley More
by Corinna
Employees Worked With
Mike Devaney
