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Chapman Ford Lancaster

Lancaster, PA

4.9
1,014 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 1,014 reviews

September 30, 2018

Ford Focus Lease Chapman Ford (and especially Katie Russell) we’re professional, welcoming, and most of all helpful in providing me a car at a great price! Katie showe More

by 1234pennstate4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Russell
September 29, 2018

Personal and Professional Knowledgeable sales associates work with you to find the right vehicle at the right price. Jared helped me get the financing I needed. The general man More

by Viking76
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Naylor, Luis Rodriguez
September 28, 2018

Made buying easy Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 i More

by Mockin17545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 28, 2018

Excellent Customer Service At my recent experience with this dealer ship I received excellent customer service. My salesman, Zach Harpin, was very friendly, knowledgeable and ju More

by Katsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

Excellent costumer service! I came to Chapman Ford looking for a vehicle, not knowing exactly what I wanted. Zach Harpin, a sales associate there gave me one of the best costumer More

by Ksay0805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

Amazing Customer Service! Wasent sure what to expect after other terrible experiences but Zach was very knowledgeable, friendly and will get you into the right car the fits you More

by Fordman5
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

Awesome Awesome Service Needed to get out of my old car and Zach Harpin made it very easy for me. I walked away with an amazing offer for my car, much better than previous of More

by Will0489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

Great help for the uninitiated So I went to look at some options for my father. Zach ended up being a great help I don't know a lot about cars be walked me through every step he has More

by Dnyoussef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

A friendly and pleasant experience Had a very pleasant experience both at the dealership and with the sales associate. Zach was able to answer every one of my questions in a very helpfu More

by ArtyC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
September 27, 2018

Hooray Harpin Zach Harpin was incredibly helpful, courteous, and very professional. I was wary of going to the car dealer and was worried about how the service woul More

by Donlawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH HARPIN
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