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Chapman Ford Lancaster
Lancaster, PA
1,007 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,007 reviews
May 11, 2023
John Hatzis was very kind and helpful to my needs for a new vehicle. I knew what I wanted and he had it ready even though I was a last minute appointment for him. He wasn’t a pushy salesman trying to give new vehicle. I knew what I wanted and he had it ready even though I was a last minute appointment for him. He wasn’t a pushy salesman trying to give me what I didn’t need. The dealership was patient and helpful and I love my car from them. More
by renweid85
May 09, 2023
I just purchased another Ford Escape from Chapman Ford of Lancaster. The whole process of trading in my old Escape and purchasing a new one was quick and easy. I am very satisfied with Chapman Ford and their Lancaster. The whole process of trading in my old Escape and purchasing a new one was quick and easy. I am very satisfied with Chapman Ford and their sales team. Lino De La Rosa and Jared Meshey are very knowledgeable and were a great help. My experience with Chapman Ford of Lancaster has been a great one since my first purchase in 2019. I highly recommend this dealership. More
by Joe N
May 04, 2023
Had an excellent buying experience at Chapman Ford in Lancaster. Dashawn was great to work with and made sure the sale went smoothly. Will definitely go back to him and this dealer in the future. Lancaster. Dashawn was great to work with and made sure the sale went smoothly. Will definitely go back to him and this dealer in the future. More
by Bmoore3134
March 20, 2023
Working with Scott Greiner (Sales) and Jared Meshey (Business Manager) has been a breeze on the last few cars. Nothing but the best from these guys. Never felt more comfortable and trusting going throu (Business Manager) has been a breeze on the last few cars. Nothing but the best from these guys. Never felt more comfortable and trusting going through the process then with these guys! More
by StephenMin
March 07, 2023
I can’t thank Erik enough for how easy he and the team at Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours l Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours later. I truly wasn’t expecting to be driving away in a new car yesterday. Thank you for your hospitality and making dreams come true. I’d definitely recommend Chapman to my friends and Family. This was by far the best car buying experience I’ve ever had in my life. Thank you again! More
by Jes
February 14, 2023
Lino De La Rosa was great during my recent purchase of a 2023 F150 Lightning. Even though it is a newer type of vehicle for Chapman, Lino was able to walk me though the new truck seamlessly. The attention 2023 F150 Lightning. Even though it is a newer type of vehicle for Chapman, Lino was able to walk me though the new truck seamlessly. The attention to detail, follow-up and overall customer service were incredible! More
by Jeremy Strathmeyer
Employees Worked With
Other Employees :
Lino De La Rosa - Familia
February 13, 2023
Just bought first truck, Scott Greiner was awesome. 3rd vehicle with Scott and all great experiences!! Thank you!! 3rd vehicle with Scott and all great experiences!! Thank you!! More
by Golfken66
February 04, 2023
I've known Scott Greiner for years, and working with him for our Maverick was excellent! Helpful, never pushy, class act all the way. Thanks you Scott. for our Maverick was excellent! Helpful, never pushy, class act all the way. Thanks you Scott. More
by Bob
Employees Worked With
Scott Greiner
January 28, 2023
Erik, the salesperson was very helpful, courteous and not pushy. He answered our questions, offered appropriate suggestions and shared his product knowledge with in assisting us making our decisions. He was pushy. He answered our questions, offered appropriate suggestions and shared his product knowledge with in assisting us making our decisions. He was quick to followup on any questions we had leaving the dealership. Delivery was smooth and easy. Erik followed quickly to any questions we had after the delivery. He explained how the service area worked and made us aware of who our service representative would be. Overall, this was a stress free experience. More
by D
January 23, 2023
Never thought I'd ever own a Ford, but glad that I do now! Especially with the help from Jason the GM, Jon the sales manager, Mike, and Logan for helping me out finding the perfect work/family mobile! I now! Especially with the help from Jason the GM, Jon the sales manager, Mike, and Logan for helping me out finding the perfect work/family mobile! I definitely recommend the Chapman team for any vehicle needs and service! Painless and efficient process! They will not disappoint! More
by mphomsopha
