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Chapman Ford Lancaster

Lancaster, PA

4.9
1,021 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 1,021 reviews

October 26, 2023

Scott is honest and goes out of his way to accommodate you. I purchased many vehicles in 40 years and I felt comfortable, no pressure More

by Slick Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Oct 26, 2023 -

Slick Rick responded

Very knowledgeable people there in sales service and body shop

September 15, 2023

Best experience I’ve ever had buying a vehicle. My husband saw the Ecosport in the showroom. I was at work and our salesman, Erik Janco, brought the car to my work so I could see it. Within a fe More

by shirkdl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Excellent service provided by our salesperson Lino De La Rosa. I would highly recommend the dealership and Lino to anyone. More

by mikedonato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino De La Rosa - Familia
August 13, 2023

Dashawn answered all my questions without hesitation and it was clear he has spend time learning the ford material and excels at delivering that info to customers however they need ! More

by Justin Uleau
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
August 12, 2023

I am so happy with my Ford Bronco Sport. The entire team from start to finish made this process so easy. This is my first Ford and I am beyond happy. I have recommended so many to get a Ford More

by katykateolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dahowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
August 01, 2023

Great dealer to work with. Would recommend highly to purchase from. Our sales agent DeShawn was Excellent! Great Team Overall Team! More

by mikelive56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mummau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
July 17, 2023

I always have an amazing experience with Scott and the dealership. I've been coming to Chapman for at least 6 yrs now. Thank you for all your help. More

by nath7414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Deshong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner, Zach Roman
July 13, 2023

This is the third vehicle we have purchased at Chapman Ford in Lancaster. Each time it has been a very good experience. DaShawn Martinez was so patient and courteous as we were deciding on color and pac More

by djperry0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
July 04, 2023

This is the next of many vehicles that we have either purchased or leased through Chapman Ford. As usual, the attention to our needs was first class. The staff, both in sales and service, were excellent More

by jimbohan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tufano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
June 30, 2023

Thank you Scott! You were outstanding in providing personable professional customer service that was easily understandable in determining the steps i needed to take f More

by Annetta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
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