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Chapman Ford Lancaster
Lancaster, PA
997 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 997 reviews
August 12, 2023
I am so happy with my Ford Bronco Sport. The entire team from start to finish made this process so easy. This is my first Ford and I am beyond happy. I have recommended so many to get a Ford The entire team from start to finish made this process so easy. This is my first Ford and I am beyond happy. I have recommended so many to get a Ford Bronco Sport and get in at Chapman Ford! I will be purchasing here again. Above and beyond! And special shout out to Dashawn Martinez my sales rep!! More
by katykateolson
Helpful August 01, 2023
Great dealer to work with. Would recommend highly to purchase from. Our sales agent DeShawn was Excellent! Great Team Overall Team! Would recommend highly to purchase from. Our sales agent DeShawn was Excellent! Great Team Overall Team! More
by mikelive56
July 17, 2023
I always have an amazing experience with Scott and the dealership. I've been coming to Chapman for at least 6 yrs now. Thank you for all your help. dealership. I've been coming to Chapman for at least 6 yrs now. Thank you for all your help. More
by nath7414
Employees Worked With
Other Employees :
Scott Greiner, Zach Roman
July 13, 2023
This is the third vehicle we have purchased at Chapman Ford in Lancaster. Each time it has been a very good experience. DaShawn Martinez was so patient and courteous as we were deciding on color and pac Ford in Lancaster. Each time it has been a very good experience. DaShawn Martinez was so patient and courteous as we were deciding on color and package preferences, and he worked hard to find just the right vehicle. When our vehicle arrived on lot, DaShawn very carefully explained the various new components. He even spent more time helping when we went back to ask another question regarding the "new stuff." Jon Webster, the sales manager, was also helpful as we made the deal, making sure we had the best deal possible. Jared Meshey made the financial process very smooth. We are very, very pleased with Chapman Ford of Lancaster.. More
by djperry0625
July 04, 2023
This is the next of many vehicles that we have either purchased or leased through Chapman Ford. As usual, the attention to our needs was first class. The staff, both in sales and service, were excellent purchased or leased through Chapman Ford. As usual, the attention to our needs was first class. The staff, both in sales and service, were excellent, efficient and professional. To our way of thinking, Chapman is the only place to get a Ford in this part of Pennsylvania. More
by jimbohan
June 30, 2023
Thank you Scott! You were outstanding in providing personable professional customer service that was easily understandable in determining the steps i needed to take f You were outstanding in providing personable professional customer service that was easily understandable in determining the steps i needed to take for my lease buyout of my 2020 Hybrid Ford. My sincere thanks in making this whole process fun. I am excited knowing my car actually has appreciated in value, as well! Kind regards, Annetta Cracraft More
by Annetta
June 15, 2023
Had a great experience working with Tyler and purchasing my car. Would highly recommend Tyler and the dealership. my car. Would highly recommend Tyler and the dealership. More
by atcbeth
Employees Worked With
June 13, 2023
Buying cars from Scott Greiner for decades. He is what brought me to the Chapman dealership. Everyone I worked with there was great! He is what brought me to the Chapman dealership. Everyone I worked with there was great! More
by Eckflooringllc
May 22, 2023
Chapman Ford and our sales rep Lino De La Rosa were awesome. They heard what we were looking for, and without any pressure worked out the perfect, used vehicle for our commuting needs. Great experi awesome. They heard what we were looking for, and without any pressure worked out the perfect, used vehicle for our commuting needs. Great experience. More
by mernmac06
May 15, 2023
I found my unicorn! I had specific requests in regard to my Bronco. Found one at a dealer where they couldn't get it transferred and it was sold. I gave up on my searc I had specific requests in regard to my Bronco. Found one at a dealer where they couldn't get it transferred and it was sold. I gave up on my search but they didn't? They kept looking and found exactly what I wanted! Alvonte Addison was the best - personable, engaging, diligent and truly interested in what I wanted. A great experience! More
by valerie.dexter
Employees Worked With
