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Chapman Ford Lancaster
Lancaster, PA
1,021 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,021 reviews
April 30, 2024
Erik at Chapman Ford was wonderful to deal with! After a few weeks of searching for the exact vehicle we were looking for, we found it at their New Jersey location. Erik handled all the logistics an After a few weeks of searching for the exact vehicle we were looking for, we found it at their New Jersey location. Erik handled all the logistics and got our vehicle to Lancaster for pickup. They went out of their way to make the process as smooth as possible and answered all of our questions. We’re very satisfied with all that they were able to do for us! More
by alyssakreider76
April 27, 2024
Worked with John Hatzis and Ryan Zayas on buying a new truck. Very professional and honest. Highly recommend. truck. Very professional and honest. Highly recommend. More
by johndiaz1210
April 26, 2024
John Hatzis and Jared Meshey were great to work with. They made everything easy to understand and kept me informed throughout the whole process. They made everything easy to understand and kept me informed throughout the whole process. More
by smitty1118
April 15, 2024
John was very helpful and he helped me with choosing the right car and insuring a great experience! right car and insuring a great experience! More
by Seif
Employees Worked With
April 15, 2024
Tyler and Arron handled the purchase of our new Ford Explorer very professionally. They answered all of our questions and gave us a great deal. I would highly recommend Chapmen Ford of Lancaster and Ty Explorer very professionally. They answered all of our questions and gave us a great deal. I would highly recommend Chapmen Ford of Lancaster and Tyler and Aaron. More
by mmaurer317
April 09, 2024
Quick and thorough service. No detail too small. Would highly recommend to anyone looking for a new or used vehicle. No detail too small. Would highly recommend to anyone looking for a new or used vehicle. More
by Marita
Employees Worked With
April 03, 2024
John found us the vehicle equipped the way we wanted without special ordering. He was always easily contacted for our after purchase questions. without special ordering. He was always easily contacted for our after purchase questions. More
by rregar49
March 30, 2024
My salesmen John went above and beyond what a salesmen should do. I would consider Chapman Ford for my next car purchase. should do. I would consider Chapman Ford for my next car purchase. More
by valen2384
March 22, 2024
Purchased 2 trucks through him now and was a great experience both times! Highly recommended experience both times! Highly recommended More
by justinmaenner
Employees Worked With
March 11, 2024
Everyone we came in contact with at the dealership were friendly and accommodating. John did an outstanding job preparing our eventual purchase and explaining/identifying the many features of the vehicle. friendly and accommodating. John did an outstanding job preparing our eventual purchase and explaining/identifying the many features of the vehicle. More
by xsubs02
