Chapman Ford Lancaster
Lancaster, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service Check engine light came on in my 2019 Ecosport. Set up an appointment and got in first thing Monday morning. The service was fast and efficient. Now I Check engine light came on in my 2019 Ecosport. Set up an appointment and got in first thing Monday morning. The service was fast and efficient. Now I am all ready to go-when we are allowed to leave our houses. More
Excellent No complain at all. He did an excellent job. In addition to oil change: he check and rotate tires, check fluids, etc. Thank you very much. No complain at all. He did an excellent job. In addition to oil change: he check and rotate tires, check fluids, etc. Thank you very much. More
Even though this COVID-19 the service was fast and efficient. They have a great staff. I was given a car to get back and forth, which I was grateful for. efficient. They have a great staff. I was given a car to get back and forth, which I was grateful for. More
Dealership was set up well for precautionary issues due to the virus. Having drop off only made me feel safe plus the usual good service to the virus. Having drop off only made me feel safe plus the usual good service More
Like Fine Whine...! My water pump sounded like marbles and not peewees. One call to Jerry and he had me in before disaster could come to my door with a hard knock. I b My water pump sounded like marbles and not peewees. One call to Jerry and he had me in before disaster could come to my door with a hard knock. I breezed in with all my PPE and was greeted by gloved personnel. Jerry kept me informed and we added some additional preventive measures to the repair. When I picked up my vehicle it ran like new again. Thank you, Jerry and all the rest of your great crew...! More
I brought my car for maintenance, oil change, and to fix power door lock and power window. Service was great, on the pricey side though. power door lock and power window. Service was great, on the pricey side though. More
Mike was amazing from start to finish. Now the price could have been better, but they helped as best as they could with the essential worker discount. Check in and check out done online everything went could have been better, but they helped as best as they could with the essential worker discount. Check in and check out done online everything went smooth. They sent me a video if what was wrong that was cool. More
The service I received on my 2009 Ford Fusion was absolutely wonderful. I was informed as to each step in my service process very promptly and professionally. I am definitely a satisfied customer. absolutely wonderful. I was informed as to each step in my service process very promptly and professionally. I am definitely a satisfied customer. More
Always great service! They keep you updated through the whole process and everyone is very professional. I’ve been using Chapman in Lancaster and Columbia for many years and will continue to do so. whole process and everyone is very professional. I’ve been using Chapman in Lancaster and Columbia for many years and will continue to do so. More
As usual,excellent I'be been dealing with you guys for a very long time, since you were Wolf Ford and everything has always very satisfactory. Keep up the good work !!! I'be been dealing with you guys for a very long time, since you were Wolf Ford and everything has always very satisfactory. Keep up the good work !!! More