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Chapman Ford Lancaster
Lancaster, PA
1,040 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,040 reviews
February 01, 2025
I have been using Chapman Ford since 2020 . The experience if buying a new vehicle is made enjoyable at this dealership! The staff is always friendly and attentive, they make the process so easy The experience if buying a new vehicle is made enjoyable at this dealership! The staff is always friendly and attentive, they make the process so easy and are so accommodating. I definitely recommend them to anyone purchasing a vehicle! More
by sadiesmimi75
February 01, 2025
Awesome dealership! They go out of their way to make the customer happy. I will deal with them again. They go out of their way to make the customer happy. I will deal with them again. More
by brow300mag
January 23, 2025
Tyler was very knowledgeable and helped us get into the Bronco of our dreams. The process was so smooth and quick. Thank you so much! Bronco of our dreams. The process was so smooth and quick. Thank you so much! More
by TMD2024
January 22, 2025
Great experience, would always buy my cars from Chapman Ford and their team. The entire staff is knowledgeable and friendly. Ford and their team. The entire staff is knowledgeable and friendly. More
by saltyair29
January 21, 2025
Easiest transaction ever! Tyler was excellent and knowledgeable! Dealer is awesome. Wonder experience! I recommend using Chapman Ford! Tyler was excellent and knowledgeable! Dealer is awesome. Wonder experience! I recommend using Chapman Ford! More
by FLAMPHERE7
Employees Worked With
January 17, 2025
Tyler is very professional, his contact was excellent and was very kind in the process. Highly recommend this dealer in Lancaster and Tyler. was very kind in the process. Highly recommend this dealer in Lancaster and Tyler. More
by salvarado10
Employees Worked With
January 14, 2025
He was patient and understanding. He answered all my concerns. Overall great job. Very pleased with the service I received .I would highly recommend him. He answered all my concerns. Overall great job. Very pleased with the service I received .I would highly recommend him. More
by Nanseyvin
January 14, 2025
Tyler and Chapman Ford made our used car buying experience easy and stress free. I wouldn't hesitate to buy from them again or send friends and family to them. experience easy and stress free. I wouldn't hesitate to buy from them again or send friends and family to them. More
by Rav4Mom
January 12, 2025
Very well oiled process from start to finish. Chapman was good to work with and we will be back! Chapman was good to work with and we will be back! More
by Evan M.
Employees Worked With
December 29, 2024
We were welcomed right away and the sales experience was seamless! We really enjoyed how straightforward everything was. seamless! We really enjoyed how straightforward everything was. More
by stacy.amparo
