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Chapman Ford Lancaster

Lancaster, PA

4.9
1,021 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 1,021 reviews

July 01, 2022

This was my first car-buying experience, and thanks to the team at Chapman Ford, it went very well. Tyler specifically showed me at least 8 different cars, went on a road test with me, listened to and va More

by Shanghai Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mummau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dahowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Excellent experience from the whole team buying/ordering my new truck and trading my truck in for a fair value. More

by ddoyle512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Martinez
June 23, 2022

Tyler Dahowski was great to work with. My husband and I came in to “look” and came home with a new (used) car. We were both pleased with the whole experience. More

by pwh218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dahowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Great service from Lino, he was very helpful and knowledgeable. He answered every question I had and made the car buying experience smooth as could be. More

by Jamesld717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino De La Rosa - Familia
June 16, 2022

I just recently bought a 2018 Ford F-150 and found Lino very attentive to what I was looking for. More

by PRM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mummau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ok, Lino De La Rosa - Familia
June 07, 2022

Scott delivered my new Bronco in only 3 months! Communication was excellent. He went the extra mile to optimize my trade in value by taking my BMW down the street to Faulkner BMW who offered $2500 More

by Cwp1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
June 03, 2022

Scott made us feel like we were a part of this family and he was not happy until we were completely satisfied with our new purchase, we highly recommend this dealership . More

by Panda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
June 01, 2022

Scott found the truck that I needed and made the deal work. All I had to do was tell him what I was looking for and he came through! More

by johnfthomas3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
May 31, 2022

1 year 10 months and 17 days after my initial reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Grein More

by 2022 Badlands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mummau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
May 25, 2022

I was very happy with my car buying experience at Chapman Ford Lanc. My salesperson Lino De LA Rosa was very helpful and knowledgeable about the Bronco I ended up purchasing. He helped me set up my phone to More

by fyrftr24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino De La Rosa - Familia
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