Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford Lancaster
Lancaster, PA
1,007 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,007 reviews
June 16, 2022
I just recently bought a 2018 Ford F-150 and found Lino very attentive to what I was looking for. very attentive to what I was looking for. More
by PRM
June 07, 2022
Scott delivered my new Bronco in only 3 months! Communication was excellent. He went the extra mile to optimize my trade in value by taking my BMW down the street to Faulkner BMW who offered $2500 Communication was excellent. He went the extra mile to optimize my trade in value by taking my BMW down the street to Faulkner BMW who offered $2500 more for the trade than my original offer. I will definitely recommend Scott to friends and family! More
by Cwp1979
June 03, 2022
Scott made us feel like we were a part of this family and he was not happy until we were completely satisfied with our new purchase, we highly recommend this dealership . he was not happy until we were completely satisfied with our new purchase, we highly recommend this dealership . More
by Panda
Employees Worked With
Scott Greiner
June 01, 2022
Scott found the truck that I needed and made the deal work. All I had to do was tell him what I was looking for and he came through! work. All I had to do was tell him what I was looking for and he came through! More
by johnfthomas3rd
May 31, 2022
1 year 10 months and 17 days after my initial reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Grein reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Greiner have been amazing to work with and I respect the whole team there. They really care about building customer relationships and not just getting another sale out the door. Every step of the process was handled with care and attention, they earned a customer for life. If you're in the area looking for a vehicle stop by and give them a chance at your business. More
by 2022 Badlands
May 25, 2022
I was very happy with my car buying experience at Chapman Ford Lanc. My salesperson Lino De LA Rosa was very helpful and knowledgeable about the Bronco I ended up purchasing. He helped me set up my phone to Ford Lanc. My salesperson Lino De LA Rosa was very helpful and knowledgeable about the Bronco I ended up purchasing. He helped me set up my phone to interact with my vehicle. Overall I would recommend this dealership to anyone looking for a pleasant car buying experience. More
by fyrftr24
April 19, 2022
Dealership was clean and organized. We were treated awesome and Logan Kinser cam in on his day off to finalize or deal. We were treated awesome and Logan Kinser cam in on his day off to finalize or deal. More
by Mikerainey428cj
April 10, 2022
Tyler Dahowski was fantastic! Knowledgeable about the multiple cars I looked at. Answered all of my questions thoroughly. Friendly and professional. Patience of a saint as I Knowledgeable about the multiple cars I looked at. Answered all of my questions thoroughly. Friendly and professional. Patience of a saint as I was so indecisive. His kind manner and knowledge about product led me to purchase my new vehicle. Thank you for repeatedly helping me to assess storage areas. More
by Cjr1983
Employees Worked With
Other Employees :
Not sure of his name but the finance fella who thoroughly explained all the paperwork I needed to sign.
April 09, 2022
Great experience from order to purchase. The team at Chapman Ford are friendly, helpful and not pushy. The team at Chapman Ford are friendly, helpful and not pushy. More
by Audriemarsh
