Back

Chapman Ford Lancaster

Lancaster, PA

4.9
1,069 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
Contact Dealership

1485 Manheim Pike

Lancaster, PA

17601

Directions

By Type

Showing 1,069 reviews

January 25, 2018

easy dealing i have always had great dealings with scott. makes buying a vehicle easy and painless. his follow up and attention after the sale is unmatched. More

by steelerguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Reading a review like this is such a pleasure! Not only are we excited to hear that Scott and your experience were pleasant, but we are grateful you chose to purchase your new vehicle with our dealership!

January 25, 2018

Scott Greiner makes buying a car a pleasant experience! I have been buying cars from Scott for almost 35 years. I have always been given a more than fair price and exceptional customer service. I wouldn’t d More

by Scott Keeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate this review. Scott is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

January 25, 2018

Ultimate Experience We have dealt with Scott for the past 10 years at least! He continues to be the consummate professional, always friendly, always honest, always availa More

by Bill K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

January 25, 2018

Great experience I had a great Experience. Everyone was was courteous and professional ! If you're looking to buy a new or used vehicle, I would recommend Chapman Ford More

by Mike 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you for recommending us! We appreciate customers like you and look forward to serving you again!

January 25, 2018

Nice atmosphere, people were very polite. Scott Griener is the best there is when it comes to giving a great and fair deal. Wouldn't buy a car from anyone else! More

by Bruce Mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thanks for your kind review. We are thankful to have Scott on our team. We really appreciate your business and hope you enjoy your vehicle!

January 25, 2018

Sold me 6 vehicles Scott has been selling me vehicles for 14 years and he makes the process completely painless. Would not consider another salesman when buying from For More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We make car buying painless and were glad you took notice. Thanks for choosing Chapman Ford of Lancaster. Enjoy your new car!

January 25, 2018

been a chapman customer for years scott is the sales person you want to see ,very customer oriented.honest and helpful.i would recomend scott , very hands on sales person. a pleasure t More

by will groff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Deshong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We take pride that you chose us to purchase your new vehicle. We look forward to seeing you again soon!

January 25, 2018

Honest and Understanding Recently with winter hitting hard I decided it was time to buy a 4 wheel drive SUV to drive in the winter instead of my rear wheel drive car. I sta More

by Ja Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torres
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you for sharing your story with us. We are glad to hear that Tony was able to exceed your expectations, Thank you for coming to Chapman Ford of Lancaster, We look forward to doing business with you in the future.

September 13, 2017

Poor service. Don't keep word Appt @ 9 am. Hour later truck still not in service. Mistake on their part. Service promised no charge for bill of inspection and oil change and tire r More

by Wspalmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Byerly
February 14, 2017

Ask for Luis Rodriquez Bought a car here with Luis as the salesman, great guy didn't fool around no xx, no lies. Would happily deal with him again. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriquez