
Chapman Ford Lancaster
Lancaster, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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easy dealing i have always had great dealings with scott. makes buying a vehicle easy and painless. his follow up and attention after the sale is unmatched. i have always had great dealings with scott. makes buying a vehicle easy and painless. his follow up and attention after the sale is unmatched. More
Scott Greiner makes buying a car a pleasant experience! I have been buying cars from Scott for almost 35 years. I have always been given a more than fair price and exceptional customer service. I wouldn’t d I have been buying cars from Scott for almost 35 years. I have always been given a more than fair price and exceptional customer service. I wouldn’t deal with anyone else. It is also great when you can send friends to Scott and they get back to you with very positive comments on their buying experience. No one is better, give him a call. More
Ultimate Experience We have dealt with Scott for the past 10 years at least! He continues to be the consummate professional, always friendly, always honest, always availa We have dealt with Scott for the past 10 years at least! He continues to be the consummate professional, always friendly, always honest, always available, and just an all around nice guy! More
Great experience I had a great Experience. Everyone was was courteous and professional ! If you're looking to buy a new or used vehicle, I would recommend Chapman Ford I had a great Experience. Everyone was was courteous and professional ! If you're looking to buy a new or used vehicle, I would recommend Chapman Ford of Lancaster. Thanks again! More
Nice atmosphere, people were very polite. Scott Griener is the best there is when it comes to giving a great and fair deal. Wouldn't buy a car from anyone else! Scott Griener is the best there is when it comes to giving a great and fair deal. Wouldn't buy a car from anyone else! More
Sold me 6 vehicles Scott has been selling me vehicles for 14 years and he makes the process completely painless. Would not consider another salesman when buying from For Scott has been selling me vehicles for 14 years and he makes the process completely painless. Would not consider another salesman when buying from Ford. More
been a chapman customer for years scott is the sales person you want to see ,very customer oriented.honest and helpful.i would recomend scott , very hands on sales person. a pleasure t scott is the sales person you want to see ,very customer oriented.honest and helpful.i would recomend scott , very hands on sales person. a pleasure to work with. More
Honest and Understanding Recently with winter hitting hard I decided it was time to buy a 4 wheel drive SUV to drive in the winter instead of my rear wheel drive car. I sta Recently with winter hitting hard I decided it was time to buy a 4 wheel drive SUV to drive in the winter instead of my rear wheel drive car. I started my search at Chapman and was greeted by Tony. I explained my current needs and what had brought me to Chapman. Tony listened and respected this would be a second vehicle, he only showed me used cars like I had ask. After spending close to an hour looking at the used inventory a Ford Expedition became the front runner. Tony was helpful in getting all the specs I was interested in knowing. When I left Tony knew I was headed home to do some internet research and price shop. It turns out I found a similar Expedition with less miles in the same price range. I called Tony the following day to explain what I found and tell him I would not be buying the vehicle at Chapman. Tony could not have been anymore understanding which led me to write this review. Even though I didn't buy my Expedition through Chapman I will be taking it there for service and repairs all based on the customer service I received when shopping. Ultimately, Tony helped me decide on my Expedition so he deserves the credit. When it is time to vehicle shop again I will be going to Chapman first! More
Poor service. Don't keep word Appt @ 9 am. Hour later truck still not in service. Mistake on their part. Service promised no charge for bill of inspection and oil change and tire r Appt @ 9 am. Hour later truck still not in service. Mistake on their part. Service promised no charge for bill of inspection and oil change and tire rotation. 1 hr later was escorted to pay bill to get truck. Bill was not no charge as told. Service manager didn't keep his word. Will never do businesses with them again Warren Palmer , Mount Joy More
Ask for Luis Rodriquez Bought a car here with Luis as the salesman, great guy didn't fool around no xx, no lies. Would happily deal with him again. Bought a car here with Luis as the salesman, great guy didn't fool around no xx, no lies. Would happily deal with him again. More