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Chapman Ford Lancaster

Lancaster, PA

4.9
1,027 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 1,027 reviews

January 26, 2018

Top notch I shopped around before coming to Chapman. Scott made me feel special and I felt like I made the right decision. He worked in my best interest More

by Beach Fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate this review. Scott is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

January 26, 2018

Browsing for a car Very helpful young man. Listen to what I was looking for. In a vehical. Gave me time to think about what I like too do. I recommend your dealersh More

by Cyyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torres
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thanks for your kind review. We are thankful to have Tony on our team. We really appreciate your business and hope you enjoy your vehicle!

January 25, 2018

15 ford fusion lease Jared Meshey was the salesman I had. He made things quick and painless and put me in a great car at the price I was looking for. Overall great experie More

by Kdew685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Jared here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

January 25, 2018

Lancasters Ford dealer I felt that I had a good experience with Jared by salesperson. The Fusion that I bought was at a good price and the overal experience was a positive o More

by Snickers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you so much for letting us know, Jared will be happy to know that you appreciated his efforts. We hope you are enjoying your new car.

January 25, 2018

Great experience My sales experience with Jared was fantastic. I test drove all makes and models of pick up trucks and he sold me on the Ford F-150 by actively listeni More

by archer2016
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

January 25, 2018

Wonderful experience Working with the sales constant is always a pleasant experience. I've leased my last two vehicles with Chapman and plan on doing it again once my curr More

by Dbar427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thanks for your kind review. We are thankful to have Jared on our team. We really appreciate your business and hope you enjoy your vehicle!

January 25, 2018

Jared Meshey = awesome! I have purchased two vehicles from Jared and Chapman Ford and I have to say, what a first class dealership! Absolutely NO pressure and that is rare th More

by Brian Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you for the kind words and trusting us with your business

January 25, 2018

Don’t miss a great deal I have known Scott for a long time. He has always treated us like family. We have bought multiple cars from him and will continue to do so. He is very More

by DHess9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

January 25, 2018

easy dealing i have always had great dealings with scott. makes buying a vehicle easy and painless. his follow up and attention after the sale is unmatched. More

by steelerguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

Reading a review like this is such a pleasure! Not only are we excited to hear that Scott and your experience were pleasant, but we are grateful you chose to purchase your new vehicle with our dealership!

January 25, 2018

Scott Greiner makes buying a car a pleasant experience! I have been buying cars from Scott for almost 35 years. I have always been given a more than fair price and exceptional customer service. I wouldn’t d More

by Scott Keeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greiner
Jan 30, 2018 -

Chapman Ford Lancaster responded

We really appreciate this review. Scott is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

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