Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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I appreciate the discount card sent in the mail for routine service. It was much less expensive than taking it anywhere else. The staff was curtioius and efficient in taking care of our needs. Altho routine service. It was much less expensive than taking it anywhere else. The staff was curtioius and efficient in taking care of our needs. Although it is a little further, it is worth the distance to come to have an expert work on your vehicle. More
I am a girl on a budget. I live in Avondale and have been VERY unhappy with the customer service at Avondale Chrysler. From January 2009 (until probably June 1, 2010), I have been working at a City of Tempe VERY unhappy with the customer service at Avondale Chrysler. From January 2009 (until probably June 1, 2010), I have been working at a City of Tempe water treatment facility at College & Currey and thought I'd try Chapman since I am so close and could leave me car there during working hours. WOW! Dave Colwell is great! The customer service is great. Jim, the shuttle driver, is great. I have visited Chapman twice for oil changes and a new undershield. For both visits, Chapman took my coupon from another competitor, fixed my undershield, changed my oil, rotated my tires, did 29-point check, told me what I needed to have done in the future (with no pressure), and were quick and responsive. What can I say but THANK YOU, DAVE COLWELL! THANK YOU CHAPMAN DODGE CHYRSLER JEEP!! I am very impressed. More
Nick is always very friendly, helpful, and has a great attitude every time I have had the pleasure of dealing with him. He is always willing to go the extra mile and do what ever he can to ensure prompt attitude every time I have had the pleasure of dealing with him. He is always willing to go the extra mile and do what ever he can to ensure prompt and exceptional service no matter or big or small the job is. He is a great person and a great employee, and I look forward to any future contact I may have with him. More
The customer service I received was the best I have had at a dealership ever! Rick was great and very curteous. I would recommend this service department to anyone with a Chrysler product. I would not hesi at a dealership ever! Rick was great and very curteous. I would recommend this service department to anyone with a Chrysler product. I would not hesitate to bring my Jeep or Sebring in for service needs due to the outstanding customer service I received, but unfortunately price is a factor in auto repairs and dealerships are known to overcharge. More
My service provider, Dave, has been a great help. He is quite knowledgeable about my truck and cars. I gave Randy the name of a good friend who was interested in buying a new diesel truck. My friend repor quite knowledgeable about my truck and cars. I gave Randy the name of a good friend who was interested in buying a new diesel truck. My friend reported back to me that he and his wife both thought Randy gave them the straight information they needed to decide on which truck to buy. They eventually bought a loaded Ram 2500 Diesel from Randy and have been very satisfied with their purchase. More
Dave is a great asset to the Chapman Dodge Service area. I have been dealing with him for years and trust his knowledge and experience to a high degree. He deserves a huge raise/ bonus! His customer servi I have been dealing with him for years and trust his knowledge and experience to a high degree. He deserves a huge raise/ bonus! His customer service is second to none! Dave enjoys his job and that comes across to his customers. More
I am particularly impressed by the customer service I receive at Chapman's for my Chrysler Minivan Also I assumed I would be waiting much longer recently for service (front brakes, etc.) needed but was receive at Chapman's for my Chrysler Minivan Also I assumed I would be waiting much longer recently for service (front brakes, etc.) needed but was delighted when I left after only 2 hours. Although I live in Tempe, almost Chandler, I use to drive to Bill Luke's where I had purchased my vehicle, but I am pleased I can go to your facility instead and receive excellent service. Thanks! More
The first time I visited Chapman Dodge-Scottsdale in 1994, I met David Flores on the service drive and have ALWAYS received very courteous service and a genuine concern for the customer. I'm always advi 1994, I met David Flores on the service drive and have ALWAYS received very courteous service and a genuine concern for the customer. I'm always advised of any recommended service that may be due, yet am also advised when a particular service can be postponed since my vehicle does not give evidence that the service is necessary at this time. I have also been very pleased with the work done by service technicians Steve Horn and Wade Pinson. Both have often came out of their service bays to discuss possibilities with me. More
David Colwell was extremely nice and helpful with explaining the work that was done on my car. Along with my oil change I had a problem with squeeky brakes and a tail light that was shorting out and explaining the work that was done on my car. Along with my oil change I had a problem with squeeky brakes and a tail light that was shorting out and David helped me to understand what the problems were and what needed to be done to fix them. I love working with Chapman... cb More
We always recieve great service when bringing in our vehicle for service. On this last visit we had a little more than just a routine service done. We noticed that some of the fluids were not topped off vehicle for service. On this last visit we had a little more than just a routine service done. We noticed that some of the fluids were not topped off (radiator, window wash..) This may be something that is not done, we had not noticed it before. Other than that the service was good and the truck feels and runs great! More