Chapman Dodge Chrysler Jeep Ram Scottsdale

Rick has a charming personality and always makes me feel welcome. He also explains things to me so that (as a woman) I understand. The lobby is comfortable and the restroom is clean. I especially like ha welcome. He also explains things to me so that (as a woman) I understand. The lobby is comfortable and the restroom is clean. I especially like having my Jeep washed! I hope to send a friend or family member to your dealership when the need arises! Barbara More

First time for an oil change on newly purchased car. The r/f tire had a slow leak that was caused by a leaking tire pressure sensor. My experience was good. I was surprised by the offer to have the car was r/f tire had a slow leak that was caused by a leaking tire pressure sensor. My experience was good. I was surprised by the offer to have the car washed. (Nice surprise) The time required was good and the price (free)was easy to take. More

There was rust under my brand new 2010 power wagon the whold donut, they called it. I took it in once and they repainted it and about 2 weeks later paint was chipping off again in large chunks...they re- whold donut, they called it. I took it in once and they repainted it and about 2 weeks later paint was chipping off again in large chunks...they re-done it. I also needed a new key because I lost one. $250 is pretty pricy for a key but I guess that is the price for a new truck key. They were very nice and got right on my problems and gave me a ride home so I was not stuck there all day. The experiance was a good one as long as it does not come off again. More

I was pleasantly shocked....my vehicle had been washed. I loved it!!! What a great idea and service!!! I just might skip Jiffy Lube and bring it in to you for my 3500 mile oil change! Thank you. Your I loved it!!! What a great idea and service!!! I just might skip Jiffy Lube and bring it in to you for my 3500 mile oil change! Thank you. Your Driver was awesome, very pleasant to have conversation with! Thanks, again! Jill Villarreal More

Tina, Tyrel and John have been great figuring out what on God's green earth is wrong with my PT Cruiser! You guys have always been patient, helpful, friendly and accomidating. I know all of us are hoping tha God's green earth is wrong with my PT Cruiser! You guys have always been patient, helpful, friendly and accomidating. I know all of us are hoping that my car is fixed...either that or it just self implodes. Thank you for your service! Christina DeCarlo Owner of Possessed PT Cruiser More

Dave carefully noted my problems/issues and we discussed options. The service was quick, and Dave provided a very thorough explanation of the car's condition, what was done or not done, and what we shoudl options. The service was quick, and Dave provided a very thorough explanation of the car's condition, what was done or not done, and what we shoudl keep an eye on for future service. Prompt courtesy van service to my office and later back to the dealership. More

There is no better service advisor than David Flores. He is friendly and knowledgeable, and goes to great lengths to solve problems. It is a pleasure to work with someone like him. We have owned three Dodge is friendly and knowledgeable, and goes to great lengths to solve problems. It is a pleasure to work with someone like him. We have owned three Dodge Caravans over the years, and David kept all three of them going. My wife and I feel like we are being treated like we are family when we go to Chapman for service. More

I have always felt comfortable coming to Chapman Dodge. Everyone has always been friendly and have been exteremly courteous and enlightening when I had other problems that were starting to occur with my ve Everyone has always been friendly and have been exteremly courteous and enlightening when I had other problems that were starting to occur with my vehicle, ie; rear main seal starting to leak. The preventative maintenance by your staff is a welcome gesture. Dave Flores is the main reason I come to Chapman Dodge. His candid observations of my Dodge have helped me get this vehicle usage to 222,000 miles and all is still working well. This would not be so if I didn't have someone that watched over my truck as carefully as if it was his own. When I go in to pay the bill the lady in the office is always very warm and pleasant to talk with. You really have great personnel working with and representing you. Best regards, Chris Arbogast More

I have always been treated very well by all of the personnel I have come in contact with either purchasing a vehicle or having it serviced. I feel that the service managers are honest with their estim personnel I have come in contact with either purchasing a vehicle or having it serviced. I feel that the service managers are honest with their estimates of time for service and price. I would recommend Chapman Dodge chrysler Jeep to anyone looking for a Quality dealership. Thanks very much.. More

David Flores was great to work with. Unfortunatly the tech that worked on my vehicle was a hack. He put the dash back together wrong...there are gaps on the trim pieces (normally not a big deal but on a tech that worked on my vehicle was a hack. He put the dash back together wrong...there are gaps on the trim pieces (normally not a big deal but on a brand new $55K truck with only 6000 miles I expect some care to be taken) Not to mention my stereo didnt work when I picked it up. I had to take it back to the stereo shop and have them figure it out. The tech had disconnected some wires and never reconnected them and never even checked to see if the stereo turned on. This dealership that was reccomended by a close friend. What a disappointment. More