Chapman Dodge Chrysler Jeep Ram Scottsdale

Excellent quick service. I came in to get my windows fixed after getting conflicting reports on the repairs of my rear windows . This dealership quickly found the problem, which ended up being a very si fixed after getting conflicting reports on the repairs of my rear windows . This dealership quickly found the problem, which ended up being a very simple fix. I was amazed by the great customer service and the thorough repair. I recommend this dealership highly, and will be sure to come back. More

Got my oil change for free thanks Satellite radio which took 3 hours and nothing was found. Also, observed my truck was just sitting there for long periods of time with no one doing anything with it. The, took 3 hours and nothing was found. Also, observed my truck was just sitting there for long periods of time with no one doing anything with it. The, TO TOP IT OFF,someone dinged the back left fender above the tire and did not report it. When the truck was delivered to me I noticed it and I pointed it out to both Rick Wisely, who confirmed to me that the ding was not there when I brought it in that morning, and Randy Springett. It appeared that one of your service people side-swiped a pole while it was in service. I had just bought the truck on December 29th and this was my first return for service. Now the value of it has been decreased due to negligence of one of your employees, and I might add dishonesty. I would like to know what will be offered to me for this blatant act. More

It is my personal feeling that I was treated very well and the service work was more than satisfactory. They kept me very well informed during the process of having the work done. Both Nick and David we and the service work was more than satisfactory. They kept me very well informed during the process of having the work done. Both Nick and David were very courteous and were very well informed of their work and it showed in the way the customers were taken care of. More

I came in for an oil change. Reflector on drivers door (08 Dodge Ram) fell off on previous day. While in line for oil change, asked about broken reflector, under warranty? or how much to replace? I was (08 Dodge Ram) fell off on previous day. While in line for oil change, asked about broken reflector, under warranty? or how much to replace? I was also asked if I would like the truck washed after service, I said OK. It took about two hours to get my truck back, unwashed with the reflector lying in the floor. Dont offer services that wont be performed, grant the customers requests (especially if they are willing to pay for it), and be honest/correct with your estimated timetables. Have been a patron of Chapman Dodge & Chevrolet for many years now. A little disappointed with most recent customer service experience. More

Fast and great service, the friendliness of every employee and manager was to the highest standard, I'll will recommend Chapman Scottsdale Autoplen to every person that have a Chrysler, Jeep, Dodge, employee and manager was to the highest standard, I'll will recommend Chapman Scottsdale Autoplen to every person that have a Chrysler, Jeep, Dodge, Volkswagen and Hyundai. Overall the experience was great. Thanks More

The experience of buying my car and having it serviced at Chapman has been great! As all of us can agree sometime these experiences are not enjoyable. Keep up the good work and honesty with your customers! Chapman has been great! As all of us can agree sometime these experiences are not enjoyable. Keep up the good work and honesty with your customers! ...And I appreciated the car wash...that was a nice touch! More

Got bluetooth installed in my Jeep and I absolutely LOVE IT! Great Service. Very quick, communicated with me a lot, and gave me a great deal! I hope I can always bring my car to the dealership for service. IT! Great Service. Very quick, communicated with me a lot, and gave me a great deal! I hope I can always bring my car to the dealership for service. I always suggest doing research before you pick a dealership or any service, and I did mine and loved the results from Chapman. More

Everyone at Chapman service center was helpful from scheduling my appointment to taking the courtesy van to my work. My service advisor kept open communication and was able to have my car done in the scheduling my appointment to taking the courtesy van to my work. My service advisor kept open communication and was able to have my car done in the time frame for me to attend a work meeting. The checkout staff was courteous and helpful giving me the confidence to return again. Thankyou! More

I live in Gilbert AZ. I travel quite a distance to have Chapman Dodge work on my vehicle. I mention this as there are several Chrysler branded dealers as well as nation chain and independant s have Chapman Dodge work on my vehicle. I mention this as there are several Chrysler branded dealers as well as nation chain and independant shops I pass that can work on my truck. I choose Chapman and Dave Flores as I feel I get a fair deal. I may NOT be the cheapest, but a fair deal. Michael Gress More

Dave is a good man to work with, he has always treated me good.I bought my trck at Chapman in 2006 and have had all my service work none there. Dave has been my rep the entire time, I have had a good repore good.I bought my trck at Chapman in 2006 and have had all my service work none there. Dave has been my rep the entire time, I have had a good repore with him. My son leases a BMW from Chapman and he has had no problems. More