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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

August 03, 2014

Excellent Customer Service Scott Purvis went above and beyond to locate the vehicle we wanted and deliver it in the timeframe that we needed. He truly exemplified putting the C More

by Sally Gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Purvis
June 04, 2014

Buying two cars at once! My wife and I last Saturday knew that we both needed new cars, and we have been researching for a couple months which would be the best. I have had a More

by mccoy5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff involved were fantastic!
May 03, 2014

They sell cars with accident history, check AUTO Check repor I have to give this rating. When you buy a vehicle at this location, don't go with CAR FAX report shared by this dealer. They carry vehicles which has More

by wajidkhanp789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert and FRANK
May 05, 2014 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Dear Wajid, Thank you for bringing your concerns to our attention. I am sorry you feel you were not taken care of by our dealership. I must say I am a bit surprised by the review as you and I have spoken many times and your concerns were never brought to my attention. I have researched your complaint about the AUTO CHECK. As you are well aware, we check all vehicles we sell with CARFAX and there is no record of any accident. However, when you brought this information to our attention we immediately took you out of the vehicle you were concerned about. If you wish to discuss your concerns further please feel free to give me a call. With warmest regards, Jamie Cox Customer Relations Manager Chapman Scottsdale Autoplex 480-425-5902

February 02, 2014

Several repairs that have had to be re-done because work not done correctly the first time. I've had 12 service visits over the past 22 months - 5 of these being repeats on original repair. More

by peteraytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Tataglio, Tina Escado, Dennis (trim)
Feb 04, 2014 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Dear peterayton, Please allow me to introduce myself. My name is Jamie Cox and I am the Customer Relations Manager here at Chapman Scottsdale Autoplex. Thank you for bringing your concerns to our attention. I would like to be of assistance. Please give me a call at 480-425-5902 so that I can obtain further information about your recent visits. Thanking you in advance for your cooperation. I look forward to speaking with you at your earliest convenience. With warmest regards, Jamie Cox Customer Relations Manager Chapman Scottsdale Autoplex 480-425-5902 jamiecox@chapmanchoice.com

January 29, 2014

Yesterday, we decided to buy a new Wrangler. We did all of our research on the internet and we knew what we wanted. We identified four vehicles at various dealers then began the process of calling each for More

by RonStucke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hofer
January 27, 2014

The experience was great. I traded my 2010 for a new 2014 Chryler 300- love the car and the service was Great!!! I did not feel pressured and was not there all day as many dealerships will drag you thru the More

by gc90210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KERRY YODER, GILBERT SALES MANAGER AND FINANCE GILBERT MIRANDA
January 14, 2014

I am very happy to provide the Chapman Jeep Scottsdale team an excellent rating. The Internet Sales Manager, Scott O, went above and beyond to provide service to customers he had only met over the phone. More

by landersonii
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O.
December 19, 2013

Patrick was great to work with from the start. He was prompt from the first email, and kept me updated throughout the process. He worked diligently to get a great trade value to help me get out of my le More

by Kristeng14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hofer
December 18, 2013

Dave was very professional and took care of my needs in a friendly,timely manner. I will ask for him again next time. Dr. Madzey More

by madzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave service dept.
October 11, 2013

Took my 2013 Ram Quad in for service and repair. Sam set me up with a rental and took excellent care of my service and repair. I would recommend Sam to any friend for service of my vehicle. More

by nick1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Frick Service
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