Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Perfect experience in buying my first new vehicle! Jonathon, Jeff, and then Nick in finance are the perfect team to buy your new vehicle from. I had the best experience with them and would recommend th Jonathon, Jeff, and then Nick in finance are the perfect team to buy your new vehicle from. I had the best experience with them and would recommend them to everyone! They all made purchasing my new Jeep Patriot quick and painless! Thank you all at Chrysler Dodge for being awesome. More
Great Experience they make you feel like family They have great customer service, Bryan Johnson especially always available and will go out of his way to answer the phone for u and your questions in They have great customer service, Bryan Johnson especially always available and will go out of his way to answer the phone for u and your questions in the middle of his work day. I've never bought a vehicle from them but I most certainly will from their Ford dept. My wife has bought from them and the service was superb and the service of her vehicle there after goes un paralleled!!! Please please please give them a try and give them the respect as professionals they deserve b/c in return they deffinatly return it, I can't count how many deals they've worked out for us on service in the past but they will hook u up!.. U can count on it. More
Professional, knowledgeable, no sales pressure I was very specific about what I wanted and given just that. Jonathan was more invested in my satisfaction with the car than anything else. He was pat I was very specific about what I wanted and given just that. Jonathan was more invested in my satisfaction with the car than anything else. He was patient, extremely knowledgeable, and happily let me test drive several cars I was interested in. I've purchased many cars and this was, by far, the easiest, quickest, and honest salesman and dealership I've encountered. They went above and beyond. I wouldn't buy a car from anyone or anywhere else--thank you, Jonathan Conley! I'm so happy with my new car! More
Dave in the service department was great! Dave in the service department was top notch! He was professional, polite and went above and beyond. I will be moving to the Scottsdale area soon and Dave in the service department was top notch! He was professional, polite and went above and beyond. I will be moving to the Scottsdale area soon and I am relieved to know the Chapman service department. More
Service Experience We brought in our 2010 Chrysler 300 for a recall service and experienced exemplary service from Bryan Johnson and crew. I did not expect my car to b We brought in our 2010 Chrysler 300 for a recall service and experienced exemplary service from Bryan Johnson and crew. I did not expect my car to be washed after just a recall service and the work was completed in a timely manner. Further, Mr. Johnson gave me a checklist of items that needed regular servicing, as it has 47,000 miles on it. The list also included costs for each item, which was appreciated. I was most impressed, as I was the first time I came in. At that time we were taken care of by Mr. Flores, who was equally impressive. Thank you, Chapman organization. More
Friendly and Flexible service I have had two great experiences with Chapman Auto Scottsdale. My last two leases have been with them, I have no reason not to return. The staff is f I have had two great experiences with Chapman Auto Scottsdale. My last two leases have been with them, I have no reason not to return. The staff is friendly,knowledgable and works with you to find a car and a plan to fit your needs. More
Worth the drive. In 2012, my wife and I purchased a new Chrysler 300 from Chapman Dodge in Scottsdale, and upfront let me say that I am extremely happy with our car. N In 2012, my wife and I purchased a new Chrysler 300 from Chapman Dodge in Scottsdale, and upfront let me say that I am extremely happy with our car. Not only does it look good and provide us with a very comfortable driving experience, we consistently achieve over 32 mpg on our trips back and forth to California. Since day one, we have returned to Chapman Dodge in Scottsdale for all our service and maintenance; 60 miles roundtrip from where we live in Sun Lakes. The reason....great customer service, technical expertise, and outstanding professionalism all brought together through Mr. Dave Colwell, one of the best service advisors in the business. Thanks Dave! More
Nightmares turned into Happy Endings If you want impeccable, amazing, and genuine service then I recommend requesting Heather Gaetke as your service advisor when you visit Chapman (Dodge) If you want impeccable, amazing, and genuine service then I recommend requesting Heather Gaetke as your service advisor when you visit Chapman (Dodge) Scottsdale Autoplex. I cannot even write out all the outstanding accomplishments I received from being a customer of Heathers. Heather teamed up with Steve who is the shop foreman and working together they were able to make me the most satisfied customer. My repair was a complete nightmare; and not once during my frustration did they ever reciprocate these two only had positive words to keep me encouraged that they would get my repair completed and warranty their work. I couldn’t have chosen a better dealership when deciding where to bring my car and I’m so glad I had Steve and Heather on Chrysler’s side to make sure I left a happy and satisfied customer. Thank you tremendously Steve and Heather for all your hard work and upbeat attitudes. You’re an asset to that company and I will continue to see you with my maintenance visits. You have a customer for life. More
Great service and price Reeve was super helpful in picking options and explaining them. He is one of the best salespersons I have ever worked with. I got the best price on e Reeve was super helpful in picking options and explaining them. He is one of the best salespersons I have ever worked with. I got the best price on exactly the kind of truck I needed. KB More
They don't do honest work or quality work. I brought my vehicle in for repairs before my extended warranty was over. They had the car for 9 days when I was told it would be 2. Upon return, th I brought my vehicle in for repairs before my extended warranty was over. They had the car for 9 days when I was told it would be 2. Upon return, the advisor went over all the replaced parts and it all looked to be completed. I found over the next couple of days that parts they said were replaced had actually not been. I had taken pictures of the parts before drop off and they were the exact same parts as before. I filed a complaint with Chrysler corporate and they lied and told them I was aware the parts were not installed yet and I was supposed to come back. They also messed up my suspension during a repair, causing it to leak (air suspension) and upon returning again stated it was fixed. . I didn't feel it was and asked that they look at it again. The dealer insisted i take the vehicle and stated it was working within specification. It is not the same as it was prior to the repair and they won't acknowledge it. Go some else for service. More