Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Came away happy Thanks Leslie Horne! It was a pleasure dealing with you. I can't say that enough. Buying a vehicle can be such an unpleasant experience, but you made Thanks Leslie Horne! It was a pleasure dealing with you. I can't say that enough. Buying a vehicle can be such an unpleasant experience, but you made it enjoyable. Plus, we love our new Jeep. More
Leslie Horne Awesome!!! I inquired about a new 2017 Jeep Wrangler online. I was contacted by Leslie in a reasonable time frame. Leslie was extremely polite and wonderful to d I inquired about a new 2017 Jeep Wrangler online. I was contacted by Leslie in a reasonable time frame. Leslie was extremely polite and wonderful to deal with! Car buying is not a fun experience overall but Leslie made it enjoyable. I told Leslie what my wife were looking for and what price range I needed to be at. Leslie exceeded my expectations! There was no game playing whatsoever. The first offer they came back with was exactly where I needed to be. Two other local dealerships were not willing to price their vehicle the same as Chapman! Leslie and Chapman Jeep want to earn business and they are straight forward about what they can and can't do. The finance dept was awesome as well....no high pressure sales to get you to buy more stuff to add to your loan. My wife and I were in and out of finance..the numbers were exactly as they explained...no surprises! I will definitely recommend Leslie at Chapman Jeep! I would buy another vehicle from her without hesitation! More
No pressure sales staff, great service department I have taken my Jeep Wrangler in for service twice at this dealership and the service was excellent. The staff had to deal with an extended warranty I have taken my Jeep Wrangler in for service twice at this dealership and the service was excellent. The staff had to deal with an extended warranty that i had on my Jeep since 2012 and were well versed with the process in which to deal with the insurance people, made for a painless repair job that would have cost me $2700 not covered. Yesterday 02/23/2017, I bought a used 2015 Wrangler from this dealership and the process was painless. The salesman Jordan Stevens and sales manager Scott Ogdiemade the whole process very easy. There was no pressure to buy, they worked with me trying to find a way to get the Jeep I wanted. If they could not find the Jeep style that I was looking for Scott was offering to send a stock Wrangler off to a business he deals with all the time and have them upgrade with a lift, tires, wheels ect to get it the way I wanted the vehicle to look. Above and beyond the call of duty for this staff!! I will be bringing my Jeep to this location for service and I will buy from these folks in the future! Thanks to everyone there at Chapman!! More
Second to None My husband and I started going to Chapman about a year ago for services like oil changes and tire rotations. We purchased our first vehicle from Chap My husband and I started going to Chapman about a year ago for services like oil changes and tire rotations. We purchased our first vehicle from Chapman a few months ago and it was the smoothest car buying experience either of us ever had. We had been in to window shop a few times and by the time we were ready to make a purchase, our salesman knew exactly what we were looking for and showed us right to it. This past week when we were ready to make another vehicle purchase, Chapman was the obvious choice. We now live about an hour away, but we make the drive without question because of the way Chapman has treated us, passing by several other dealerships on the way. This time, the vehicle I decided to purchase ended up not being available, but Chapman didn't stop there. Our sales team worked diligently to find me the exact vehicle I wanted within my price range. Chapman has turned these two repeat customers into permanent customers, and we'll continue to drive by everyone else for any services or future vehicle purchases we make. I highly recommend this dealership to anyone who wants a hassle free experience from a family owned dealership with friendly and courteous staff. More
Excellent customer service Dave Caldwell...Best service guy EVER, He gets it right the first time with the best technicians available, and always in the time frame. I recommend Dave Caldwell...Best service guy EVER, He gets it right the first time with the best technicians available, and always in the time frame. I recommend Dave to everyone whether it's purchased from Chapman or not More
Dave Caldwell I have been coming to this dealership for 11yrs now. Bought both cars from here. Dave is a wonderful customer service agent and always takes care of m I have been coming to this dealership for 11yrs now. Bought both cars from here. Dave is a wonderful customer service agent and always takes care of my car issues immediately. I come to this dealership because of him. Keep up the good work More
Best customer service. I walked into the dealer looking for a Rubicon, Leslie Horne made it possible and in the monthly payment is asked for. Excellent service and attentio I walked into the dealer looking for a Rubicon, Leslie Horne made it possible and in the monthly payment is asked for. Excellent service and attention to detail. More
First-rate service from Leslie Horne! I recently purchased a new Jeep Wrangler and received a excellent level of quality service from Leslie Horne. Leslie was very professional, friend I recently purchased a new Jeep Wrangler and received a excellent level of quality service from Leslie Horne. Leslie was very professional, friendly, and knowledgeable about the vehicle, which made the buying process go smoothly for me. I also had some additional service items added to the Jeep the next week and Leslie did a great job with communicating to me when the work was complete. I will definitely refer Leslie to anyone looking to purchase a vehicle. More
Very poor communication I felt that after Leslie Horne got her sale, the relationship was over. It was easy to get a hold of her while we were trying to make the decision to I felt that after Leslie Horne got her sale, the relationship was over. It was easy to get a hold of her while we were trying to make the decision to buy the jeep but after that, her communication stopped. Getting a hold Of anyone at this dealership is always an issue. They say they will call back, and they never do. We requested to see the Costco pricing twice as well and we never got the breakdown which leads me to Believe that we never got Costco pricing. More
Exceptional My experience with Ms. Leslie Horne, Sales Person was above reproach. My wife and I purchased a 2015 200S (New) and a Ram 2500 4X4 Big Horne truck wi My experience with Ms. Leslie Horne, Sales Person was above reproach. My wife and I purchased a 2015 200S (New) and a Ram 2500 4X4 Big Horne truck within weeks of each other. Her fortitude to develop a friendship and a personal understanding of what we were looking for in a new car and truck was exceptional. She treats you as one of her own family members and most importantly she was genuinely respectful and courteous to my wife and I. She made our car buying experience enjoyable, which if your interested in purchasing a new or used vehicle I highly recommend giving Ms. Horne a call, you won't be disappointed. Leroy Smith More