
Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 802 reviews

A pleasant experience I enjoyed the experience. I was quite guarded, but no pressure sales at all. Very professional, listen to what you want.. let you try them out.. and l I enjoyed the experience. I was quite guarded, but no pressure sales at all. Very professional, listen to what you want.. let you try them out.. and let you leave if you wish!! More

Best and fastest car buying experience to date! My wife and I were really happy with Leslie's service. She was not at all what you expect from a car dealer. She was very nice and knowledgeable about My wife and I were really happy with Leslie's service. She was not at all what you expect from a car dealer. She was very nice and knowledgeable about the product, and we didn't waste hours bargaining, getting up sold, or listening to BS. I think we spent about 2 hours there total and most of that was the test drive. In and out and got a great deal. And I LOVE my new car! Thanks Leslie! Greg More

Went in for 1 car and came out with 2 My husband and I were looking for a new vehicle for him and trade in his old one. Leslie stuck with us from beginning to end. 3 days and crunching n My husband and I were looking for a new vehicle for him and trade in his old one. Leslie stuck with us from beginning to end. 3 days and crunching numbers and trying to figure out what we should do next. We were able to make a deal on 1 vehicle, however, wasn't part of the initial trade in. Just a deal we couldn't pass up. Nick and Leslie worked on finding us another deal we could go with for my husband and his trade in and with lots of back and forth we finally got the deal we needed. (I will also give a shout out to my father in law, does that mean he'll get another pay out lol.) Thank you all so much for your patience and also hearing out our 1 year old. More

Great dealership Had a great experience with everyone did not take long at all the whole process was smooth and i would recommend this dealership to anyone looking for Had a great experience with everyone did not take long at all the whole process was smooth and i would recommend this dealership to anyone looking for a new ride More

Mind blowing! Listen people I've bought a few cars in my time and always kinda dreaded it because of all the bs and finagling. I was blown away with the service I r Listen people I've bought a few cars in my time and always kinda dreaded it because of all the bs and finagling. I was blown away with the service I received at Chapman Dodge. My salesperson Leslie the car girl Horne was awesome! My deal was not your ordinary simple deal. There were so many problems with my deal due to my prior vehicle purchase that I just wanted to get up and walk out because the prior dealership not Chapman by the way screwed me over bad. But Leslie said it's all right don't worry I'm not letting you leave here without that truck. Then more hang ups OMG I was so stressed. To make a long story short. Leslie drove her own vehicle from Glendale to my place in East Mesa on her day off I might add and took me to dealership and put me in my truck just like she said she would. So yeah I won't buy another vehicle anywhere else other than Chapman. More
Problem solved with some great assistance Heather in the service department greatly helped my issues with my Dodge Dart, even getting my price reduced. She is a godsend :) I'm happy to trust h Heather in the service department greatly helped my issues with my Dodge Dart, even getting my price reduced. She is a godsend :) I'm happy to trust her with my vehicle. More
Great first car! "We told Leslie what we were looking for, she tracked it down and now our daughter has a reliable first car! Great experience with surprising follow t "We told Leslie what we were looking for, she tracked it down and now our daughter has a reliable first car! Great experience with surprising follow through." More

Wonderful experience you guys rock !!!! I had the best experience at tbe dealership we were so much in need of a vehicle and you guys made it happened when everybody turn us down !!! Leslie I had the best experience at tbe dealership we were so much in need of a vehicle and you guys made it happened when everybody turn us down !!! Leslie and jen are wonderful. Great custumer service and we walk out with a vehicle that made our jobs better . jen you rock you really have a great personality you help us tru all and. I will be gratefull for that .thank u i the moment of need you were there .god bless you all .and last the finance guy was great tooo . everything was great. I will recomend chapmans to everybody !!# they will be sure you taken care off ?????😘 More
Service Heather is great. She is the only service advisor I will deal with. She is always friendly and knowledge able about my vehicles when I come in, and Heather is great. She is the only service advisor I will deal with. She is always friendly and knowledge able about my vehicles when I come in, and if there is a problem she lets me know, in a professional manner, doesn't talk down to you when you have a question and you don't know much about vehicles, doesn't tell you things are wrong on your vehicle when they are fine to get you to spend more money because you don't know the difference. I have dealt with a few other advisors in there and I will not come back unless she is there I will not deal with any of the others I did on my last visit and it was a nightmare. More

My Dream Car Had a pleasant experiece buying my BMW! It took a while to find the right car and I was able to get the car easily and quickly Had a pleasant experiece buying my BMW! It took a while to find the right car and I was able to get the car easily and quickly More