Chapman Dodge Chrysler Jeep Ram Scottsdale

Wrong car We purchased a Jeep Grand Cherokee and dint know we needed 4 wheel drive to flat tow. The team at Chapman worked very hard to make sure we had the weh We purchased a Jeep Grand Cherokee and dint know we needed 4 wheel drive to flat tow. The team at Chapman worked very hard to make sure we had the wehicle we needed. Thank you Michael, Jamie,and Scott!! More

Great customer service!! The reason why I had such a great experience is because Erik Knox made the buying process easy. I was nervous about trading my car in and he did not p The reason why I had such a great experience is because Erik Knox made the buying process easy. I was nervous about trading my car in and he did not pressure me into it. He was very patient and went out his way to make sure I found the perfect car . Even after I made the purchase, he was still making sure I was taken care of and satisfied with my decision. I would recommend him to anyone looking to buy. I love my grand Cherokee. More

Lied to to sell a vehicle I purchased a vehicle on July 3rd at Chapman Dodge with the understanding that I will be receiving a lifetime warranty bumper to bumper on my vehicle I purchased a vehicle on July 3rd at Chapman Dodge with the understanding that I will be receiving a lifetime warranty bumper to bumper on my vehicle three weeks later I get a letter in the mail from Mopar stating that I only have a four year 46000 mile warranty which is clearly not what I purchased and what I was sold come to find out they sold the vehicle to me with all the promises in the world just to get an extra vehicle out completely lied to and I would not recommend this dealership to anyone ever they are Crooks and Liars More

New Jeep Grand Cherokee I was pretty happy with the dealership. I flew in from out of state and they had the vehicle ready to go for me besides a minor glitch with the naviga I was pretty happy with the dealership. I flew in from out of state and they had the vehicle ready to go for me besides a minor glitch with the navigation system. They were very easy to work with and they got the exact vehicle I asked for. Watch out for the hidden fees. 1795 for extra "accessories" like nitrogen in tires and paint protection was way more than I needed or wanted especially considering the extra cost. Erik was great, very friendly and helpful. More

Sales and service I've purchased several Jeep products from Chapman. The sales staff as well as the service staff, Dave was excellent. I'll continue to return to Chapma I've purchased several Jeep products from Chapman. The sales staff as well as the service staff, Dave was excellent. I'll continue to return to Chapman Jeep and look forward to visiting the new facility in Scottsdale Az. More

Thanks guys! Everyone was super awesome to be around. Erik was a pleasure! I'm glad you answered the phone when I called so we got the oppurtunity to work with you Everyone was super awesome to be around. Erik was a pleasure! I'm glad you answered the phone when I called so we got the oppurtunity to work with you! Michael in sales was also really helpful and nice, and so was Ronnie in finance. :) 10/10. Thanks again guys. More

Awesome experience I arrived unsure whether I'd be trading in for a new Challenger, left with a Hellcat. Leslie was very understanding of my concerns and for the first t I arrived unsure whether I'd be trading in for a new Challenger, left with a Hellcat. Leslie was very understanding of my concerns and for the first time, I felt like I was being matched with a vehicle instead of having one getting pushed on me. Best in the valley! More

Great Deal!! Researched for 5 weeks and Chapman had the Jeep with all the upgrades I wanted at the best price. Sales staff offered additional discounts even after Researched for 5 weeks and Chapman had the Jeep with all the upgrades I wanted at the best price. Sales staff offered additional discounts even after a price had been agreed upon. More

A Review On My Experience with Leslie Horne After having weeks of transportation issues and dealing with crazy car dealerships, my experience with Leslie was top of the line. She was very kind a After having weeks of transportation issues and dealing with crazy car dealerships, my experience with Leslie was top of the line. She was very kind and extremely honest with me. She gave me so much information and insured that my experience was great. She was not forceful at all like others in sales. She worked with me to find a vehicle that I wanted- but would also work for me. Working with Leslie was first-rate! I would recommend her to anyone that is looking for a car. In all honesty I will go back to her every time I need to make a purchase. More

my 2nd born (aka. JKU #2) I am so happy to get my new JKUR. It is an awesome machine. Erik Knox is the best car rep I've ever worked with. In fact, I'd go as far as calling I am so happy to get my new JKUR. It is an awesome machine. Erik Knox is the best car rep I've ever worked with. In fact, I'd go as far as calling him an anti-car-salesman as he cares more about you as a person than as another customer. Erik helped me with much more than just buying the car. He promptly answered all of my many questions and even offered to come to the dealership on his day off (which I could not let him do)! I know it sounds like a fake review but I really feel like got the best off-road vehicle on earth and gained a new friend. I usually do not like buying cars as car salesmen annoy me. But this experience proved very enjoyable. Thank you Erik! I probably would not get the JKUR without your prompt and concise help and I'd definitely not have done so this smoothly and at such a great value. I am taking the time to write this review only because Erik has done much more for me in the last 4 weeks than his job description required. Fair is fair. Best Regards, Tomasz More